Re: Can't access Windows Update, no error code

Thanks, MowGreen,

I made the changes to Privacy & Security, and even after shutting down my
virus scanner & firewall experienced the same problem at the microsoft site.
Any other ideas?

Cheers,

"MowGreen [MVP]" wrote:

Open Internet Options in the Control Panel.
Click the Privacy tab
Click the Settings button under Pop-up Blocker

Down towards the bottom, Under Notifications and Filter Level,
put a check in the "Show Information Bar when a pop-up is blocked" box
Click Close
Click the Security tab
Click the Trusted sites icon
Click the Sites button
Uncheck the box next to " Require server verification ... "
In the " Add thie Web site to the zone " field type in

htttp://update.microsoft.com

Click the Add button
Click OK
Now click the Custom Level button
Under "ActiveX controls and plug-ins" -

Automatic prompting for ActiveX controls - Enable
Binary and script behaviors - Enable
Download signed ActiveX controls - Enable
Run ActiveX controls and plug-ins - Enable
Script ActiveX controls marked safe for scripting - Enable

Scroll down to the Scripting heading
Active scripting - Enable

Click OK
Click Apply, OK

Revisit Windows Update.
If there is a component of the installed Antivirus software that blocks
scripting or ActiveX controls, then go into the softwares
options/preferences to allow the software controls at Windows Update to run.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


John69 wrote:

When attempting to access Windows Update, the following screen appears, with
no error message, and fails to progress to a different screen:

"Checking if your computer has the latest version of Windows updating
software for use with the website…

The website uses ActiveX controls to determine which version of the software
your computer is running. If you see an ActiveX warning, make sure the
control is digitally signed by Microsoft before installing it or allowing it
to run. "

The address for this screen is:
http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us

How do I fix this?

Thanks in advance.

.

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