Re: Unable to update

Tried it all. No error messages. Same symptom. Any other ideas? Thanks.

J.

"TaurArian [MS-MVP]" wrote:

Clear IE temporary internet files including cookies (you may have a corruption
there).
Now re-register the previous files after reinstalling the WU files.
From a fresh IE window try again.


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"jalbert" <jalbert@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1EDC2A1C-9495-4BF4-AABA-9B3F22871AB0@xxxxxxxxxxxxxxxx
| Still no joy. (I'm starting to feel like the problem child.) I did have to
| force the installation and everything appeared to work normally. I rebooted
| the computer (to be on the safe side) and when I went to the update site and
| requested the "Express" update, I went back to the reinstall/re-register
| loop. (I was not prompted to install anything as I was on the last try.)
|
| Any other ideas? Thanks.
|
| J.
|
| "TaurArian [MS-MVP]" wrote:
|
| > Re-install Windows Update files
| >
http://download.windowsupdate.com/v6/windowsupdate/redist/standalone/WindowsUpdateAgent20-x86.exe
| >
| > Note If you have an x64-based computer, visit the following Microsoft Web site:
| >
http://download.windowsupdate.com/v6/windowsupdate/redist/standalone/WindowsUpdateAgent20-x64.exe
| >
| > Click Save in the File Download-Security Warning dialog box, and then select the
| > location where you want to save the file.
| > Double-click the file that you saved
| >
| > Note that if it says "Install is not needed since Windows Update Agent is already
| > installed.", run the exe with the command line switch /wuforce, like this:
| > WindowsUpdateAgent20-x86.exe /wuforce
| > (NB: you may have to state the full path of where you saved the file)
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "jalbert" <jalbert@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:D3FE90FE-B3E8-4290-A03B-9B86C9E957C6@xxxxxxxxxxxxxxxx
| > | No joy. I reinstalled using the instructions you provided and that all
| > | appeared to go well - no errors, no weird messages. When I went to
| > | update.microsoft.com I was prompted to install Windows Update. I
| > | acknowledged and I appeared to receive the automatic installation. I then
| > | re-registered the DLLs just to be on the safe side (per your earlier post).
| > |
| > | Unfortunately I am still stuck in the infinite loop that suggests I
| > | reinstall or re-register the Windows Update files. Any further suggestions?
| > | Thanks.
| > |
| > | Julie
| > |
| > | "TaurArian [MS-MVP]" wrote:
| > |
| > | > To reinstall the Automatic Updates service, follow these steps in this
article -
| > | > You receive a "Windows Update has encountered an error and cannot display the
| > | > requested page" error message when you try to install an update
| > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;883614
| > | >
| > | > --
| > | >
| > | > ==================================
| > | > TaurArian [MS-MVP] 2005-2007 - Australia
| > | > ==================================
| > | > http://www.dts-l.org/goodpost.htm
| > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping
the
| > | > information current)
| > | >
| > | >
| > | > "jalbert" <jalbert@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > | > news:F7567AA0-FAF6-4993-816D-4806697C8482@xxxxxxxxxxxxxxxx
| > | > | TaurArian - I am having the same symptom as Shane, but the instructions
that
| > | > | you provided don't change the behavior on my machine. Is there a "next
step"
| > | > | when re-registering isn't enough? Thanks in advance.
| > | > |
| > | > | Julie
| > | > |
| > | > | "TaurArian [MS-MVP]" wrote:
| > | > |
| > | > | > Some have reported that simply re-registering the MSXML3.DLL seems to fix
the
| > | > | > problem.
| > | > | > 1. Click Start.
| > | > | > 2. Choose Run.
| > | > | > 3. In the Run box, type: regsvr32 MSXML3.DLL
| > | > | > Press okay
| > | > | >
| > | > | > If that hasn't helped you may need to re-registered some more files:
| > | > | >
| > | > | > 1. Click Start.
| > | > | > 2. Choose Run.
| > | > | > 3. In the Run box, type (pressing okay after each one) :-
| > | > | >
| > | > | > net stop wuauserv
| > | > | >
| > | > | > Repeat for the following:
| > | > | > regsvr32 wuapi.dll
| > | > | > regsvr32 wups.dll
| > | > | > regsvr32 wuaueng.dll
| > | > | > regsvr32 wuaueng1.dll
| > | > | > regsvr32 wucltui.dll
| > | > | > regsvr32 wuweb.dll
| > | > | > regsvr32 MSXML3.dll
| > | > | > regsvr32 qmgr.dll
| > | > | > regsvr32 qmgrprxy.dll
| > | > | > regsvr32 jscript.dll
| > | > | >
| > | > | > net start wuauserv
| > | > | >
| > | > | >
| > | > | > --
| > | > | >
| > | > | > ==================================
| > | > | > TaurArian [MS-MVP] 2005-2007 - Australia
| > | > | > ==================================
| > | > | > http://www.dts-l.org/goodpost.htm
| > | > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > | > | > (Links to web pages and MSKB Articles are posted for the purposes of
keeping
| > the
| > | > | > information current)
| > | > | >
| > | > | >
| > | > | > "Shane" <Shane@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > | > | > news:CC8F933D-6D58-465D-B2DD-5D1E94B66109@xxxxxxxxxxxxxxxx
| > | > | > | When checking for custom updates I get a message saying the files
required
| > to
| > | > | > | use MS Update are no longer registered or installed on my system and
gives
| > me
| > | > | > | the option to register or re-install them. I click on
register/re-install,
| > | > | > | screen changes and says downloading and installing latest updating
software
| > | > | > | then throws me back to the express or custom install page. Click on
custom
| > | > | > | install and again get the earlier message saying required files no
longer
| > | > | > | registered/installed etc.
| > | > | > |
| > | > | > | It's like groundhog day and it's driving me crazy.
| > | > | > |
| > | > | > | Running XP Home SP2. Have had auto update enabled for years and never
had
| > a
| > | > | > | problem until this started recently. Have tried rebooting after
| > installation
| > | > | > | and all the obvious stuff.
| > | > | > |
| > | > | > | Any help would be much appreciated.
| > | > | > |
| > | > | > | Regards
| > | > | > |
| > | > | > | Shane
| > | > | >
| > | > | >
| > | > | >
| > | >
| > | >
| > | >
| >
| >
| >



.

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