Re: Unable to update

No joy. I reinstalled using the instructions you provided and that all
appeared to go well - no errors, no weird messages. When I went to
update.microsoft.com I was prompted to install Windows Update. I
acknowledged and I appeared to receive the automatic installation. I then
re-registered the DLLs just to be on the safe side (per your earlier post).

Unfortunately I am still stuck in the infinite loop that suggests I
reinstall or re-register the Windows Update files. Any further suggestions?
Thanks.

Julie

"TaurArian [MS-MVP]" wrote:

To reinstall the Automatic Updates service, follow these steps in this article -
You receive a "Windows Update has encountered an error and cannot display the
requested page" error message when you try to install an update
http://support.microsoft.com/default.aspx?scid=kb;en-us;883614

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"jalbert" <jalbert@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F7567AA0-FAF6-4993-816D-4806697C8482@xxxxxxxxxxxxxxxx
| TaurArian - I am having the same symptom as Shane, but the instructions that
| you provided don't change the behavior on my machine. Is there a "next step"
| when re-registering isn't enough? Thanks in advance.
|
| Julie
|
| "TaurArian [MS-MVP]" wrote:
|
| > Some have reported that simply re-registering the MSXML3.DLL seems to fix the
| > problem.
| > 1. Click Start.
| > 2. Choose Run.
| > 3. In the Run box, type: regsvr32 MSXML3.DLL
| > Press okay
| >
| > If that hasn't helped you may need to re-registered some more files:
| >
| > 1. Click Start.
| > 2. Choose Run.
| > 3. In the Run box, type (pressing okay after each one) :-
| >
| > net stop wuauserv
| >
| > Repeat for the following:
| > regsvr32 wuapi.dll
| > regsvr32 wups.dll
| > regsvr32 wuaueng.dll
| > regsvr32 wuaueng1.dll
| > regsvr32 wucltui.dll
| > regsvr32 wuweb.dll
| > regsvr32 MSXML3.dll
| > regsvr32 qmgr.dll
| > regsvr32 qmgrprxy.dll
| > regsvr32 jscript.dll
| >
| > net start wuauserv
| >
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "Shane" <Shane@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:CC8F933D-6D58-465D-B2DD-5D1E94B66109@xxxxxxxxxxxxxxxx
| > | When checking for custom updates I get a message saying the files required to
| > | use MS Update are no longer registered or installed on my system and gives me
| > | the option to register or re-install them. I click on register/re-install,
| > | screen changes and says downloading and installing latest updating software
| > | then throws me back to the express or custom install page. Click on custom
| > | install and again get the earlier message saying required files no longer
| > | registered/installed etc.
| > |
| > | It's like groundhog day and it's driving me crazy.
| > |
| > | Running XP Home SP2. Have had auto update enabled for years and never had a
| > | problem until this started recently. Have tried rebooting after installation
| > | and all the obvious stuff.
| > |
| > | Any help would be much appreciated.
| > |
| > | Regards
| > |
| > | Shane
| >
| >
| >



.

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