Re: Unable to update

TaurArian - I am having the same symptom as Shane, but the instructions that
you provided don't change the behavior on my machine. Is there a "next step"
when re-registering isn't enough? Thanks in advance.

Julie

"TaurArian [MS-MVP]" wrote:

Some have reported that simply re-registering the MSXML3.DLL seems to fix the
problem.
1. Click Start.
2. Choose Run.
3. In the Run box, type: regsvr32 MSXML3.DLL
Press okay

If that hasn't helped you may need to re-registered some more files:

1. Click Start.
2. Choose Run.
3. In the Run box, type (pressing okay after each one) :-

net stop wuauserv

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 jscript.dll

net start wuauserv


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
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Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
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information current)


"Shane" <Shane@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CC8F933D-6D58-465D-B2DD-5D1E94B66109@xxxxxxxxxxxxxxxx
| When checking for custom updates I get a message saying the files required to
| use MS Update are no longer registered or installed on my system and gives me
| the option to register or re-install them. I click on register/re-install,
| screen changes and says downloading and installing latest updating software
| then throws me back to the express or custom install page. Click on custom
| install and again get the earlier message saying required files no longer
| registered/installed etc.
|
| It's like groundhog day and it's driving me crazy.
|
| Running XP Home SP2. Have had auto update enabled for years and never had a
| problem until this started recently. Have tried rebooting after installation
| and all the obvious stuff.
|
| Any help would be much appreciated.
|
| Regards
|
| Shane



.

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