Re: Unable to install ANY updates

Matt,

I don't have a problem running windows update. This runs fine and tells me
if I have any updates to install. The problem is with the install (not
download). See my reply to MowGreen. Ca get updates to install but not via
(auto) update site.

"Matt" wrote:

I rebooted my server and the windows update began running fine.

"Matt" wrote:

Windows Server 2003 SP1

[KB925486.log]
0.796:
================================================================================
0.796: 2006/09/27 09:46:56.933 (local)
0.796: e:\063bb984092fa9eb7087114c94054b\update\update.exe (version 6.2.29.0)
0.796: Hotfix started with following command line:
0.812: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.812: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.343: InstallInfCatalogFile: Installing
e:\063bb984092fa9eb7087114c94054b\update\KB925486.cat as _000000_.cat...
1.343: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.375: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.375: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.375: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.375: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.390: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.390: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.390: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
36.296: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
36.296: User Input: OK
36.296: Update.exe extended error code = 0xf0da
36.296: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.625:
================================================================================
0.625: 2006/09/27 09:47:57.025 (local)
0.625: e:\a322695bb275aef45fc4e53a\update\update.exe (version 6.2.29.0)
0.625: Hotfix started with following command line:
0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.016: InstallInfCatalogFile: Installing
e:\a322695bb275aef45fc4e53a\update\KB925486.cat as _000000_.cat...
1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.063: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.063: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.063: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.063: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.078: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.078: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
2.906: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
2.906: User Input: OK
2.906: Update.exe extended error code = 0xf0da
2.906: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.625:
================================================================================
0.625: 2006/09/27 09:56:37.121 (local)
0.625: e:\299ba9149ffe9a22fbc3\update\update.exe (version 6.2.29.0)
0.625: Hotfix started with following command line:
0.640: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.640: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.015: InstallInfCatalogFile: Installing
e:\299ba9149ffe9a22fbc3\update\KB925486.cat as _000000_.cat...
1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.062: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.062: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.062: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.062: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.078: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.078: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
4.203: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
4.203: User Input: OK
4.203: Update.exe extended error code = 0xf0da
4.203: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.625:
================================================================================
0.625: 2006/09/27 10:00:58.755 (local)
0.625: e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\update.exe (version
6.2.29.0)
0.625: Hotfix started with following command line:
0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.016: InstallInfCatalogFile: Installing
e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\KB925486.cat as _000000_.cat...
1.016: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.047: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.047: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.047: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.047: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.063: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.063: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.063: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
73.953: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
73.953: User Input: OK
73.953: Update.exe extended error code = 0xf0da
73.953: Update.exe return code was masked to 0x643 for MSI custom action
compliance.


I was able to install the previous security updates via Automatic Updates
and everything was fine. I'm thinking the Windows Update is failing do to a
problem with the Automatic Updates Service.

Your thoughts?

Matt

"MowGreen [MVP]" wrote:

You fail to mention if the OS is XP SP1 or SP2.
Go here for KB925486 and click the appropriate link for the SP that is
installed :
http://www.microsoft.com/technet/security/Bulletin/MS06-055.mspx

Save it, do not run it from it's location. Close IE.
Install it.
If it fails to install there will be a KB925486.log located in the
WINDOWS directory (folder). Open that log and copy&paste it into your
reply, please.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


barrowhill wrote:

I can download but not install any criticals/high priority updates via
windows update site. I get the following reported message...

Problem: A problem on your computer is preventing updates from being
downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem.

I tried install again but same result and the troubleshooter, if that what
it is meant to be, is of no use.

The (current) updates in question are:

KB925486 : Security Update for Windows XP and
KB915597 : Definition Update for Windows Defender (Beta)

Appreciate any help in resolving



.

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