Re: Unable to install ANY updates

Windows Server 2003 SP1

[KB925486.log]
0.796:
================================================================================
0.796: 2006/09/27 09:46:56.933 (local)
0.796: e:\063bb984092fa9eb7087114c94054b\update\update.exe (version 6.2.29.0)
0.796: Hotfix started with following command line:
0.812: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.812: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.343: InstallInfCatalogFile: Installing
e:\063bb984092fa9eb7087114c94054b\update\KB925486.cat as _000000_.cat...
1.343: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.375: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.375: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.375: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.375: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.390: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.390: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.390: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
36.296: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
36.296: User Input: OK
36.296: Update.exe extended error code = 0xf0da
36.296: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.625:
================================================================================
0.625: 2006/09/27 09:47:57.025 (local)
0.625: e:\a322695bb275aef45fc4e53a\update\update.exe (version 6.2.29.0)
0.625: Hotfix started with following command line:
0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.016: InstallInfCatalogFile: Installing
e:\a322695bb275aef45fc4e53a\update\KB925486.cat as _000000_.cat...
1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.063: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.063: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.063: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.063: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.078: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.078: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
2.906: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
2.906: User Input: OK
2.906: Update.exe extended error code = 0xf0da
2.906: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.625:
================================================================================
0.625: 2006/09/27 09:56:37.121 (local)
0.625: e:\299ba9149ffe9a22fbc3\update\update.exe (version 6.2.29.0)
0.625: Hotfix started with following command line:
0.640: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.640: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.015: InstallInfCatalogFile: Installing
e:\299ba9149ffe9a22fbc3\update\KB925486.cat as _000000_.cat...
1.031: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.062: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.062: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.062: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.062: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.078: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.078: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.078: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
4.203: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
4.203: User Input: OK
4.203: Update.exe extended error code = 0xf0da
4.203: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.625:
================================================================================
0.625: 2006/09/27 10:00:58.755 (local)
0.625: e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\update.exe (version
6.2.29.0)
0.625: Hotfix started with following command line:
0.625: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.625: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.016: InstallInfCatalogFile: Installing
e:\7f4f2b6f6041647dd9ab3d1d5c6237ee\update\KB925486.cat as _000000_.cat...
1.016: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
1.047: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
1.047: InstallInfCatalogFile: Installation failed; error=0x00000002.
1.047: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
1.047: KB925486 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
1.063: DeleteCatalogFile _000000_.cat failed with ERROR -1011
1.063: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.cat
failed: 0x2
1.063: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
73.953: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
73.953: User Input: OK
73.953: Update.exe extended error code = 0xf0da
73.953: Update.exe return code was masked to 0x643 for MSI custom action
compliance.


I was able to install the previous security updates via Automatic Updates
and everything was fine. I'm thinking the Windows Update is failing do to a
problem with the Automatic Updates Service.

Your thoughts?

Matt

"MowGreen [MVP]" wrote:

You fail to mention if the OS is XP SP1 or SP2.
Go here for KB925486 and click the appropriate link for the SP that is
installed :
http://www.microsoft.com/technet/security/Bulletin/MS06-055.mspx

Save it, do not run it from it's location. Close IE.
Install it.
If it fails to install there will be a KB925486.log located in the
WINDOWS directory (folder). Open that log and copy&paste it into your
reply, please.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


barrowhill wrote:

I can download but not install any criticals/high priority updates via
windows update site. I get the following reported message...

Problem: A problem on your computer is preventing updates from being
downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem.

I tried install again but same result and the troubleshooter, if that what
it is meant to be, is of no use.

The (current) updates in question are:

KB925486 : Security Update for Windows XP and
KB915597 : Definition Update for Windows Defender (Beta)

Appreciate any help in resolving



.

Relevant Pages

  • Re: Unable to install ANY updates
    ... 1.343: InstallInfCatalogFile: Installing ... 1.375: KB925486 Setup encountered an error: Setup could not verify the ... I was able to install the previous security updates via Automatic Updates ...
    (microsoft.public.windowsupdate)
  • Installation of Windows Server2003-KB914961-SP2-x86-ENU.exe fails
    ... Service Pack 2 Setup Error. ... could not verify the integrity of the file Update.inf. ... Cryptographic service is running on this computer. ... of PreRequisite ...
    (microsoft.public.windowsupdate)
  • Re: KB933729
    ... 7.765: KB933729 Setup encountered an error: Setup could not verify the ... Setup could not verify the integrity of the file Update.inf. ... sure the Cryptographic service is running on this computer. ... 4.188: InstallInfCatalogFile: Installation succeeded. ...
    (microsoft.public.windowsupdate)
  • Unable to install Windows Server 2003 Service Pack 2
    ... I keep getting the "Setup could not verify the integrity of the file ... The Cryptographic service is installed and running and I've tried deleting ... of PreRequisite ...
    (microsoft.public.windowsupdate)
  • Re: Integrity error installing XP Service Pack 1
    ... Make sure the Cryptographic service is ... "Setup Could Not Verify the Integrity of the File" Error Message ...
    (microsoft.public.windowsxp.security_admin)