Re: Hey Mow

Mow,

Well how do "we the people", to use an American vernacular, get those in
power to provide and maintain the MVP's with such links.

Who can we write to, don't suppose you have Rich Kaplan or Sean O'Driscol's
email address do you. Maybe we could mount a email campaign to define and
maintain such links. I am sure many here would join in.

After all we are just attempting to live the MVP program goals here

Excerpt from the MVP Overview page:
The Most Valuable Professional Program is the way that MICROSOFT formally
acknowledges the accomplishments of these individuals for their
contributions to community. It is FOCUSED ON FOSTERING a vibrant GLOBAL
COMMUNITY where MICROSOFT AND CUSTOMERS LEARN ABOUT EACH OTHER through
VALUED ONGOING RELATIONSHIPS. The key strategies the program employs are:

a.. Recognize and ENGAGE with MVPs worldwide-Identify, enable and empower
community influencers through a consistent quality CONSISTENT CUSTOMER
RELATIONSHIP WITH MICROSOFT that spans product groups, services, and field
organizations.
b.. IMPROVE CUSTOMER CONNECTION and satisfaction-Recognize more customers
for their efforts and improve the quality of the experience on their turf
and in their language.
c.. DRIVE PROGRAM EXCELLENCE-Professionalize services, customer offerings
and worldwide roles and responsibilities to become more predictable and
ACCOUNTABLE to both internal and EXTERNAL Microsoft community CUSTOMERS.

Vice President, Customer Service, Partners and Automation
Rich Kaplan

Senior Director, Customer Service and Support
Community and MVP
Sean O'Driscoll

Lead Program Manager
Worldwide MVP Program
Candice Pedersen

Regional Manager
Europe, Middle East and Africa
Karen Young


IMPRESSIVE TITLES BUT - ARE YOU LISTENING. This is your marketing
literature, now you need to live it.

Mow, please don't feel I am getting at you personally or MVP's in general. I
just think it would be a nice idea if MS would give the people they are so
pleased to let do much of there support work for them would in turn "TALK TO
THOSE COMMUNITY INFLUENCERS" and give then a little help.






"MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> wrote in message
news:OzixqIR2GHA.4116@xxxxxxxxxxxxxxxxxxxxxxx
Do you really have no contacts inside the castle that you can funnel
information into in order to let a real microsofty know there is a
specific problem with their new version
of update that is effecting millions of people.

That's correct. The only contacts I have currently are with Security and
PSS. One would think that the Update Team would contact the Update
Services MVPs, wouldn't one ?
We *use* to have a contact but when she left, Pat Walters briefly filled
her spot and then disappeared, too.
So basically, I'm on my own as are the folks who post to this NG.

Where's your Profile, Chris ? Hidden from public view ? ;)
BTW, gmail's spam filtering works *very well*.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


ChrisRM wrote:

Mow,

Or should I say Steve.

If I go to the microsoft support site


There you and a few others are in all your glory.


My question is, if MS are going as far as giving your name and email on
THEIR Support site for WU self help, as a MVP who can and most
importantly WILL help people (for which I thank you). Do you really have
no contacts inside the castle that you can funnel information into in
order to let a real microsofty know there is a specific problem with
their new version of update that is effecting millions of people. They
are singing the praises of auto update and the fact that millions of
people use it every month. Do they not need to be told that many of us
are getting info from this site to TURN IT OFF.

Its not that I am after an instant fix or anything instant at all. I
would however like to know that this specific problem is know about
inside the castle and a message as to the likelihood of it being fixed
would also be useful. I could then get on with normal life again and
patiently await a resolution. The way things are going currently its more
likely that I will buy a new PC, it happens every 4/5 years, than feel
that this problem will ever move any closer to a solution.



.

Relevant Pages

  • Re: Hey Mow
    ... After all we are just attempting to live the MVP program goals here ... The Most Valuable Professional Program is the way that MICROSOFT formally acknowledges the accomplishments of these individuals for their contributions to community. ... Recognize and ENGAGE with MVPs worldwide-Identify, enable and empower community influencers through a consistent quality CONSISTENT CUSTOMER RELATIONSHIP WITH MICROSOFT that spans product groups, services, and field organizations. ... Senior Director, Customer Service and Support ...
    (microsoft.public.windowsupdate)
  • Re: Incredibly bad experience [MS Office Live]
    ... Milly Staples [MVP - Outlook] ... | microsoft is arrogant ... || 4) Going back to the Office Live pages I found some "community" ... || the fact that Microsoft's web presence won't take my money to let me ...
    (microsoft.public.office.setup)
  • Re: You give MVPs a bad name
    ... many of the criticisms of my contributions to the Microsoft newsgroups ... nominated twice for an MVP award a few years ago, ... |> active customers who have demonstrated a technical passion and willingness ... |> the accomplishments of these individuals for their contributions to community. ...
    (microsoft.public.windowsxp.general)
  • Re: www.smallbizserver.net passes 1.000 registered members
    ... Microsoft has over the past year to 18 months re-defined what it means by ... activity/contributions in the community. ... The forums on her site are fairly new. ... > more MVP support here or there. ...
    (microsoft.public.backoffice.smallbiz)
  • Re: www.smallbizserver.net passes 1.000 registered members
    ... Microsoft has over the past year to 18 months re-defined what it means by ... activity/contributions in the community. ... The forums on her site are fairly new. ... > more MVP support here or there. ...
    (microsoft.public.backoffice.smallbiz2000)