Re: Can't install Windows Installer 3.1
- From: "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx>
- Date: Sun, 27 Aug 2006 11:22:46 -0700
Sandy,
Upon comparing the log from your system with the one from mine, these sections stood out :
1 -
5.538: ---- Old Information In The Registry ------
5.548: Source:D:\DOCUME~1\MOWGRE~1\LOCALS~1\Temp\_iu14D2N.tmp (51.34.0.0)
5.548: Destination:
5.548: ---- New Information In The Registry ------
5.558: Source:D:\DOCUME~1\MOWGRE~1\LOCALS~1\Temp\_iu14D2N.tmp (51.34.0.0)
2 - 26.779: Missing file msi.dll
Read this thread : http://forums.wugnet.com/Windows-Installer-Update-installedftopic-377610-days0-orderasc-15.html
Naki posted 2 different means to resolve this. Suggest you try the first one as it appears that the .msi package on your system is not registered or is corrupted/damaged.
MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============
Sandy M wrote:
MowGreen,.
Here is the log file. It's all kind of Greek to me.
Can you tell me if this can be fixed?
Thanks,
Sandy M
0.050: 2006/08/25 23:31:40.777 (local)
0.050: C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
0.050: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.050: Hotfix started with following command line: /norestart /quiet -er /ParentInfo:6e6a5c62e4699145a9c5dbb3f43b9eb8 4.126: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
4.126: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
4.126: DoInstallation: CleanPFR failed: 0x2 4.126: SetProductTypes: InfProductBuildType=BuildType.IP
4.126: SetAltOsLoaderPath: No section uses DirId 65701; done.
4.206: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed
4.206: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$ 4.206: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
4.206: BuildCabinetManifest: update.url absent
4.206: Starting AnalyzeComponents
4.206: AnalyzePhaseZero used 0 ticks
4.206: No c:\windows\INF\updtblk.inf file.
4.206: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
4.206: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
20.169: Failed to query DriverPath of ROOT\LEGACY_SYMIDSCO\0000 0x2
25.657: OEM file scan used 21451 ticks
26.759: AnalyzePhaseOne: used 22553 ticks
26.759: AnalyzeComponents: Hotpatch analysis disabled; skipping.
26.759: AnalyzeComponents: Hotpatching is disabled.
26.779: AnalyzePhaseTwo used 20 ticks
26.779: AnalyzePhaseThree used 0 ticks
26.779: AnalyzePhaseFive used 0 ticks
26.779: Missing file msi.dll
26.799: KB893803v2 Setup encountered an error: To complete installation of KB893803v2, Setup requires an additional download. Please install KB893803v2 again.
26.799: AnalyzePhaseSix used 20 ticks
26.799: AnalyzeComponents used 22593 ticks
26.799: Downloading 0 files
26.799: bPatchMode = FALSE
26.799: Inventory complete: ReturnStatus=3758096642, 22593 ticks
26.819: Num Ticks for invent : 22613
26.899: KB893803v2 installation did not complete.
26.899: Update.exe extended error code = 0xe0000102
"MowGreen [MVP]" wrote:
Sandy,
Using Windows Explorer, open the KB893803.log located in the WINDOWS directory (folder).
Look towards the very bottom of the log for any error codes.
Or, just copy and paste this section into your next post :
56.872: Copied file: D:\WINDOWS\system32\msi.dll
57.032: Copied file: D:\WINDOWS\system32\msiexec.exe
57.383: Copied file: D:\WINDOWS\system32\msihnd.dll
57.873: Copied file: D:\WINDOWS\system32\msimsg.dll
57.964: Copied file: D:\WINDOWS\system32\msisip.dll
58.174: Copied file: D:\WINDOWS\system32\DllCache\msi.dll
58.304: Copied file: D:\WINDOWS\system32\DllCache\msiexec.exe
58.374: Copied file: D:\WINDOWS\system32\DllCache\msihnd.dll
58.504: Copied file: D:\WINDOWS\system32\DllCache\msimsg.dll
58.775: Copied file: D:\WINDOWS\system32\DllCache\msisip.dll
58.775: DoInstallation: Installing assemblies with source root path: d:\windows\softwaredistribution\download\945ce6ce4129a06d75e0187615c80210\
58.775: Num Ticks for Copying files : 5078
58.815: Num Ticks for Reg update and deleting 0 size files : 40
58.845: ---- Old Information In The Registry ------
58.865: Source:D:\DOCUME~1\MOWGRE~1\LOCALS~1\Temp\A~NSISu_.exe
58.865: Destination:
58.865: Source:D:\WINDOWS\system32\_000119_.tmp.dll (3.1.4000.1427)
58.865: Destination:
58.865: ---- New Information In The Registry ------
58.875: Source:D:\DOCUME~1\MOWGRE~1\LOCALS~1\Temp\A~NSISu_.exe
58.875: Destination:
58.885: Source:D:\WINDOWS\system32\_000119_.tmp.dll (3.1.4000.1427)
58.885: Destination:
67.437: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\msisip.dll was no-delay replaced; reboot is required.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is required.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\msimsg.dll was no-delay replaced; reboot is required.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is required.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\msihnd.dll was no-delay replaced; reboot is required.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is required.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\msiexec.exe was no-delay replaced; reboot is required.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is required.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\msi.dll was no-delay replaced; reboot is required.
67.437: IsRebootRequiredForFileQueue: d:\windows\system32\dllcache\msi.dll was no-delay replaced; reboot is required.
67.437: DoInstallation: A reboot is required to complete the installation of one or more files.
67.437: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with error 0x2
67.437: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with error 0x2
67.437: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
67.517: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
If the installation never reaches " Copied file: ", then post the section prior to that where the install fails.
NOTE: These errors are in *most* of the logs; they are NOT the cause of the install failure -
0.912: Failed To Enable SE_SHUTDOWN_PRIVILEGE
4.737: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
4.737: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
5.168: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
5.178: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
5.178: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
18.777: SetupVerifyInfFile failed with error 0x490 for oem2.inf of device LPTENUM\VID_04E6PID_80000001\5&259C3AD&0&LPT1.0
54.699: GetCatVersion: Failed to retrieve version information from D:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803_wxp.cat with error 0x57
MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============
Sandy M wrote:
Hi,
When I run Windows Updates, the update for Windows Installer 3.1 fails with "Updates were unable to be successfully installed".
When I go to the detail message, it says Installation Failure.
Error Code:0x800f0102
Try to install the update again, or request help from one of the following resources.
I have tried downloading the distributable Installer 3.2, but it won't install either.
I have done a Windows XP repair, but that didn't help.
I have seen this problem on many posts, but no solutions that have worked. I've tried deleting
all of the temp files and tried again, but no luck.
I really don't want to have to blow my machine away and start over, but I'm almost there!
Can someone help?
Thanks,
Sandy M
- References:
- Re: Can't install Windows Installer 3.1
- From: MowGreen [MVP]
- Re: Can't install Windows Installer 3.1
- From: Sandy M
- Re: Can't install Windows Installer 3.1
- Prev by Date: Re: Problem installing Media Player update: KB917734
- Next by Date: Re: How to get all updates since SP2
- Previous by thread: Re: Can't install Windows Installer 3.1
- Next by thread: Re: How to get all updates since SP2
- Index(es):
Relevant Pages
|
