Re: Error 0x80072EFD

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Open Internet Options in the Control Panel. Click the Connections tab.
Click the LAN Settings button.
Make sure that *no* options are checked.
Close LAN Settings, now click the Advanced tab

Under Browsing, ensure that " Enable page transitions " is checked.
Under HTTP1.1 settings, ensure that " Usee HTTP1.1 through proxy connections " is UNchecked.
Is Java (Sun) listed ? Which version shows if it is ?

Under Security, ensure these are checked :

Check for publisher's certificate revocation
Check for signatures on downloaded programs
Do not save encrypted pages to disk
Enable Integrated Windows Authentication
Use SSL 2.0
Use SSL 3.0
Use TLS 1.0
Warn about invalid site certificates
Warn if forms submittal is being redirected

Ensure that these are NOT checked :

Allow software to run or install even if the signature is invalid
Check for server certificate revocation
Enable Profile Assistant
Warn if changing between secure and not secure mode

If any changes were made, remember to click Apply, then OK when closing Internet Options.

As the error message states, ERROR_INTERNET_CANNOT_CONNECT, *some thing* is blocking the system from connecting to the Update site.

What is the installed antivirus ?
Are there any security programs installed that may be interfering with the system's ability to connect ?

Check the WindowsUpdate.log located in WINNT for any more error codes.


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


ZeroG wrote:

Yeah, I saw that article referenced here before. As I said, I have no third-party firewall software running on my Windows 2000 machine. As far as the IE settings go, the XP machine actually has no sites listed in the "trusted sites" section, but the problem machine (2000) has tbe following relevant entries:

http://*.update.microsoft.com
https://*.update.microsoft.com
http://download.windowsupdate.microsoft.com
https://download.windowsupdate.microsoft.com
http://update.microsoft.com
https:/update.microsoft.com
http://download.windowsupdate.com

And "Require server verification (https:) for all sites in this zone" is not selected.

"MowGreen [MVP]" wrote:


ZeroG,

Since the XP system updates, one would assume that the issue is not with the firewall.
Have you tried this ? : http://support.microsoft.com/kb/836941


0x80072EFD - ERROR_INTERNET_CANNOT_CONNECT The connection with the server has been terminated.
... Windows Update error code seen during the download of updates or accessing
the Windows Update site, and is generally related to third party firewall applications blocking SVCHOST (Generic Host Process for Win32) communication and/or a proxy server blocking the communication.
Modify the rules on the firewall to allow SVCHOST to pass.

Are IE's settings the same on both systems ? Suggest you check via Internet Options in the Control Panel and compare the settings of sites in the Trusted zones by clicking the Custom Level button.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

ZeroG wrote:


I believe I've tried every posted solution to this problem, but to no avail. I receive error 0x80072EFD every time I try to perform a Windows update. I'm using Windows 2000 Professional SP 4, and I have no software firewall at all (only the firewall on my router). All the Windows update sites are already in the trusted zones list, and I've run the BITS update (although I'm not sure how to check if it worked). What's really confusing is that my laptop (running Windows XP Home SP 1) can get updates just fine behind the same router. Any assistance would be appreciated.

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