Re: Windows update Error number: 0x8024402F


'Robin Walker [MVP Wrote:
']Jiradetch <Jiradetch.2c05bl@xxxxxxxxxxxxx> wrote:

After I click Express button the error message show "Error number:
0x8024402F"
OS : Windows XP SP2

You reported error code 8024402F. This is rarely reported, but
in several cases with a successful conclusion it was found to be either
(a)
a third-party firewall blocking the correct operation of Windows
Update, or
(b) security options on a home NAT router which was blocking Windows
Update.

Please disable all third-party anti-virus, anti-malware, or firewall
applications. (if that leaves you without a firewall, then enable
Windows
Firewall).

Please disable any firewall or security or blocking options in a home
router
if you have one.

Now try Windows Update web site. Does it work now?

If not, please post today's content from the file
C:\WINDOWS\WindowsUpdate.log

--
Robin Walker [MVP Networking]
rdhw@xxxxxxxxx

Hi,
the following is log from windows update today
2006-08-11 12:11:07 2084 2a4 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: +0700) ===========
2006-08-11 12:11:07 2084 2a4 Misc = Process: C:\Program
Files\Internet Explorer\IEXPLORE.EXE
2006-08-11 12:11:07 2084 2a4 Misc = Module:
C:\WINDOWS\system32\wuweb.dll
2006-08-11 12:11:07 2084 2a4 Setup *********** Setup: Checking whether
self-update is required ***********
2006-08-11 12:11:07 2084 2a4 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2006-08-11 12:11:07 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-08-11 12:11:08 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-08-11 12:11:08 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\5.8.0.2469\wuapi.dll:
target version = 5.8.0.2469, required version = 5.8.0.2469
2006-08-11 12:11:08 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-08-11 12:11:08 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-08-11 12:11:08 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-08-11 12:11:09 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-08-11 12:11:09 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-08-11 12:11:09 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-08-11 12:11:09 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469\wups.dll:
target version = 5.8.0.2469, required version = 5.8.0.2469
2006-08-11 12:11:10 2084 2a4 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-08-11 12:11:10 2084 2a4 Setup * IsUpdateRequired = No
2006-08-11 12:11:19 2084 2a4 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: +0700) ===========
2006-08-11 12:11:19 2084 2a4 Misc = Process: C:\Program
Files\Internet Explorer\IEXPLORE.EXE
2006-08-11 12:11:19 2084 2a4 Misc = Module:
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\5.8.0.2469\wuapi.dll
2006-08-11 12:11:19 2084 2a4 COMAPI -------------
2006-08-11 12:11:19 2084 2a4 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-11 12:11:19 2084 2a4 COMAPI ---------
2006-08-11 12:11:19 2084 2a4 COMAPI - Online = Yes; Ignore download
priority = No
2006-08-11 12:11:19 2084 2a4 COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2006-08-11 12:11:19 2084 2a4 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-11 12:11:19 2084 2a4 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-11 12:11:19 1056 1a4 Agent *************
2006-08-11 12:11:19 1056 1a4 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-11 12:11:19 1056 1a4 Agent *********
2006-08-11 12:11:25 1056 1a4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190197
2006-08-11 12:11:25 1056 1a4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190197
2006-08-11 12:11:25 1056 1a4 Misc WARNING: DownloadFileInternal failed
for
http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab:
error 0x80190197
2006-08-11 12:11:25 1056 1a4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190197
2006-08-11 12:11:25 1056 1a4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190197
2006-08-11 12:11:25 1056 1a4 Misc WARNING: DownloadFileInternal failed
for http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab:
error 0x80190197
2006-08-11 12:11:28 1056 1a4 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-08-11 12:11:28 1056 1a4 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-08-11 12:11:34 1056 1a4 EEHndlr FATAL: MSI DLL version is 3.0.
Version 3.1 is required.
2006-08-11 12:11:34 1056 1a4 Agent WARNING: Failed to evaluate
Installed rule, updateId = {8C3FCC84-7410-4A95-8B89-A166A0190486}.103,
error = 0x80241001
2006-08-11 12:11:38 1056 1a4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190197
2006-08-11 12:11:38 1056 1a4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190197
2006-08-11 12:11:38 1056 1a4 PT WARNING: ECP: Failed to download cab
file from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/268915_34c0572edcb1aa00ada5d18cbcb7d8b50b9495f3.cab
with error 0x80190197
2006-08-11 12:11:38 1056 1a4 PT WARNING: ECP: This roundtrip contained
some optimized updates which failed. New Update count = 27, Old Count =
30
2006-08-11 12:11:40 1056 1a4 PT WARNING: Sync of Updates: 0x8024402f
2006-08-11 12:11:40 1056 1a4 Agent * WARNING: Failed to synchronize,
error = 0x8024402F
2006-08-11 12:11:40 1056 2f8 AU #############
2006-08-11 12:11:40 1056 2f8 AU ## START ## AU: Search for updates
2006-08-11 12:11:40 1056 2f8 AU #########
2006-08-11 12:11:40 1056 2f8 AU <<## SUBMITTED ## AU: Search for
updates [CallId = {9A4E4002-4386-407B-B607-90F47C773100}]
2006-08-11 12:11:40 1056 1a4 Agent * WARNING: Exit code = 0x8024402F
2006-08-11 12:11:40 1056 1a4 Agent *********
2006-08-11 12:11:40 1056 1a4 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-11 12:11:40 1056 1a4 Agent *************
2006-08-11 12:11:40 1056 1a4 Agent WARNING: WU client failed Searching
for update with error 0x8024402f
2006-08-11 12:11:40 1056 1a4 Agent *************
2006-08-11 12:11:40 1056 1a4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-08-11 12:11:40 1056 1a4 Agent *********
2006-08-11 12:11:40 2084 100 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-11 12:11:41 2084 100 COMAPI - Updates found = 0
2006-08-11 12:11:41 2084 100 COMAPI - WARNING: Exit code =
0x00000000, Result code = 0x8024402F
2006-08-11 12:11:41 2084 100 COMAPI ---------
2006-08-11 12:11:41 2084 100 COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-11 12:11:41 2084 100 COMAPI -------------
2006-08-11 12:11:41 2084 2a4 COMAPI WARNING: Operation failed due to
earlier error, hr=8024402F
2006-08-11 12:11:41 2084 2a4 COMAPI FATAL: Unable to complete
asynchronous search. (hr=8024402F)
2006-08-11 12:11:42 1056 1a4 EEHndlr FATAL: MSI DLL version is 3.0.
Version 3.1 is required.
2006-08-11 12:11:42 1056 1a4 Agent WARNING: Failed to evaluate
Installed rule, updateId = {8C3FCC84-7410-4A95-8B89-A166A0190486}.103,
error = 0x80241001
2006-08-11 12:11:42 1056 1a4 Agent Update
{0FA1201D-4330-4FA8-8AE9-B877473B6441}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{E6CF1350-C01B-414D-A61F-263D14D133B4}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{CD5FFD1E-E932-4E3A-BF74-18BF0B1BBD83}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{28BC880E-0592-4CBF-8F95-C79B17911D5F}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{68C5B0A3-D1A6-4553-AE49-01D3A7827828}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{B54E7D24-7ADD-428F-8B75-90A396FA584F}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{EBFC1FC5-71A4-4F7B-9ACA-3B9A503104A0}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{B4832BD8-E735-4761-8DAF-37F882276DAB}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{6964AAB4-C5B5-43BD-A17D-FFB4346A8E1D}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{558F4BC3-4827-49E1-ACCF-EA79FD72D4C9}.102 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{56309036-4C77-4DD9-951A-99EE9C246A94}.101 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{E0789628-CE08-4437-BE74-2495B842F43B}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{B621E033-7EE5-42E2-B6F7-DE511A39B33E}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent Update
{BB93A898-DDFD-4DCE-9DB3-A344171746B8}.100 has no local extended
metadata. Not returning it.
2006-08-11 12:11:42 1056 1a4 Agent * Found 0 updates and 0 categories
in search
2006-08-11 12:11:43 1056 1a4 Agent *********
2006-08-11 12:11:43 1056 1a4 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-08-11 12:11:43 1056 1a4 Agent *************
2006-08-11 12:11:43 1056 1a4 AU >>## RESUMED ## AU: Search for
updates [CallId = {9A4E4002-4386-407B-B607-90F47C773100}]
2006-08-11 12:11:43 1056 1a4 AU # 0 updates detected
2006-08-11 12:11:43 1056 1a4 AU #########
2006-08-11 12:11:43 1056 1a4 AU ## END ## AU: Search for updates
[CallId = {9A4E4002-4386-407B-B607-90F47C773100}]
2006-08-11 12:11:43 1056 1a4 AU #############
2006-08-11 12:11:45 1056 1a4 Report REPORT EVENT:
{DA1FC9BC-195A-4C7E-8EA0-A1CA6E6A6EF2} 2006-08-11
12:11:40+0700 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f WindowsUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x8024402f


--
Jiradetch
------------------------------------------------------------------------
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