Re: Windows Update Failure; Tech Abaondoned Me
- From: "Robin Walker [MVP]" <rdhw@xxxxxxxxx>
- Date: Sun, 30 Jul 2006 15:07:19 +0100
STurbo <STurbo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
When trying to access the WindowsUpdate site I am prompted to install
the new version of the WindowsUpdate Software, the install starts
fine and gets all the way through "Registering" 100%, then displays
"Error".
It says "the page you are trying to view cannot be displayed" It
shows error 0x800A138F and 0x80070005.
Please ensure that:
- you are logged in as a local Administrator;
- you are using Internet Explorer with full rights (and not with restricted
rights such as via "DropMyRights" and similar utilities).
Please disable all third-party anti-virus, anti-malware, download
accelerators, and so on. Does that fix the problem?
I understand that you have already done a full "Repair" re-installation of
Windows (takes up to an hour). Is that correct? If so, the problem will
not be with the installed system files, but might remain in the Registry, as
a repair re-installation does not overwrite all registry entries.
800a138f is a JavaScript error, and suggests that resources required by
JavaScript are missing. Possibly this is due to missing DLL registrations.
Try downloading Dial-a-Fix from http://wiki.djlizard.net/Dial-a-fix_beta and
use its repair options for Windows Update, and its re-registration options
for Internet Explorer etc.
If a Repair re-installation has not fixed the problem, then you are very
close to having to re-format the hard disk and install a fresh copy of
Windows. So let's hope someone comes up with a fix for you.
--
Robin Walker [MVP Networking]
rdhw@xxxxxxxxx
.
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