Re: Windows Update Failure; Tech Abaondoned Me

0x800A138F

Step 1:
Verify that your computer's date and time are accurate and that the Internet
Explorer language option is not empty.
To check the language setting in Internet Explorer:
1. Click "Tools" and then choose "Internet Options"
2. Click the "Languages" button
3. Make sure at least one language is listed in the "Language Options"
dialog.

When checking your date (including the year) and time, also check the
Internet Time and Time Zone. Double click on the date/time in the
notification/system tray area, select Internet Time Tab and then select
update now. If it's not already checked, check automatically synchronize
with an Internet Time Server - WinXP.

Step 2:
Also check these settings:
1. Tools > Internet Options > Advanced
2. Scroll down to the Security Settings.
3. Make sure that the two boxes are checked that say "Enable SSL 2" or
"Enable SSL 3".
4. Uncheck "Check for server certificate revocation"

Step 3:
Also delete Temporary Internet Files
1. Tools > Internet Options > General
2. Under Temporary Internet files, click Delete Files, click OK

Step 4:
1. Tools > Internet Options > Security
2. Click Trusted sites, click Default Level.
Click the Sites button and clear the check box "Require server verification
(https:) for all sites in this zone."
Now add the following :
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com

If required, reboot and try Windows Update again. If still no success, have
a look at the following links for more clues.

Further Information:

Error 0x800A138F
http://www3.telus.net/dandemar/0x800a138f.htm

The aim of this article is to help you solve this 0x800A138F problem and
have you updating your Windows XP Professional or Home Edition computer as
soon as possible!
http://www.updatexp.com/0x800A138F.html


0x80070005

Check points:

Make sure the Administrators group has Full Control permissions to the Auto
Update registry key.
1. Use an account that has administrative credentials to log on to the
Windows XP computer.
2. Click Start, click Run, and then type the following command: regedit
3. Click OK.
4. Navigate to the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
Update
5. Right-click the Auto Update folder, and then click Permissions.
6. Make sure that the Administrators group has Full Control.

Also check especially if the WindowsUpdate.log file will also read errors
0x80070005 and 0x80080005
(for Windows XP & Windows Server 2003
Locate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full
Control and Read permissions. NOTE: In certain instances, these check boxes
are grayed out. Ensure all accounts have appropriate permissions.
Click Apply, Click OK, Close the Registry Editor.
Restart the system.

If you're using Windows XP Pro make sure it hasn't been disabled by Group
Policy:-
Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows
Components/Windows Update. In the right pane, double click, Remove access to
all Windows Update Features and set it to the default "not configured"

Another workaround is to use Regmon and see for what keys get "Access
Denied", or
Restore the permission back to default
http://support.microsoft.com/kb/313222/EN-US/
How to reset security settings back to the defaults - WinXP Professional

Regmon is a Registry monitoring utility that will show you which
applications are accessing your Registry, which keys they are accessing, and
the Registry data that they are reading and writing - all in real-time
http://www.sysinternals.com/Utilities/Regmon.html

Disclaimer: Modifying the registry can cause serious problems that may
require you to reinstall your operating system. Use the information provided
at your own risk.
For further help; see Description of the Microsoft Windows registry
http://support.microsoft.com/kb/256986/

How to back up, edit, and restore the registry in Windows XP and Windows
Server 2003
http://support.microsoft.com/kb/322756



--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping
the information current)


"STurbo" <STurbo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7CCF9B9C-55E0-40FA-A9B4-ECB4D7433CD2@xxxxxxxxxxxxxxxx
| Hi,
|
| When trying to access the WindowsUpdate site I am prompted to install the
| new version of the WindowsUpdate Software, the install starts fine and
gets
| all the way through "Registering" 100%, then displays "Error".
|
| It says "the page you are trying to view cannot be displayed" It shows
| error 0x800A138F and 0x80070005.
|
| I have searched through the NewsGroup postings but none could solve the
| problem.
|
| I searched through the Frequently asked Questions & Find Solutions
| categories but none helped either.
|
| I then contacted the Online assisted Support, and they tried to walk
through
| the steps, but after they all failed, the last response was to use the
| "Repair Feature of the XP disc." I tried it and nothing changed, and then
| they would not respond back after that, I sent several emails, but they
| basically abandoned me.
|
| If anyone could point me in a direction I would be grateful.


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