Re: 0x800A1391

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi, Thank you for the advise. I have purchased and run the Kaspersky SW and
the system is clean. Before this I was running counterspy, Ad-Aware, and Zone
alarm. I think at this time I will seak another avenue for solving my
problem. Thanks to all who took the time to give me advise.



"MowGreen [MVP]" wrote:

Strongly suggest you read this tutorial :

Tutorial for Kapersky On-line Virus Scanner
http://aumha.net/viewtopic.php?t=15574

And then have the system scanned at Kaspersky :
http://www.kaspersky.com/virusscanner

It appears that malware has affected the Trusted zones. IF malware is
detected, then suggest you post at one of these reputable ant-malware
forums after first reading the guidelines of the forum of your choice:

http://forum.aumha.org/viewforum.php?f=30&sid=28b7de716b318feaf7b8d0b95dcd7ff0
http://www.bleepingcomputer.com/forums/HijackThis_Logs_and_Analysis-f22.html
http://spywarewarrior.com/viewforum.php?f=2&sid=3ce3e4c9a40b25268d1bac3189d22184
http://forums.spywareinfo.com/index.php?showforum=44
http://castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============



BobD wrote:

Thank you for the advice. Unfortunately, those 2 addresses are rejected and
the folowing message is given: "You have entered an invaid wild card
sequence." In fact every address I enter is rejected for the same reason
even if there are no wild cards. "Require Server Verification (https:) for
all sites in this zone to add these sites" is unchecked. BTW, I am using IE
6.0.2800.



"TaurArian [MS-MVP]" wrote:


Try adding the following sites to the IE Trusted Sites zone

http://update.microsoft.com
http://download.windowsupdate.microsoft.com

You may need to uncheck "Require Server Verification (https:) for all sites in
this zone to add these sites.
Recheck when finished.


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"BobD" <BobD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:14C14F71-E098-4A55-A606-26EE125CF38A@xxxxxxxxxxxxxxxx
| Hi Patti, I have encountered the error you posted a solution for but I still
| have the problem. When I enter the trusted web sites the addresses are not
| accepted due to " a format" problem. I tried some of their valid addresses
| but all are rejected. BTW, I also tried other solutions (zone alarm fixes &
| shutting it down) that pertain to this error message but none work. I did
| download the CWshredder SW, ran it and did not find any malware. Do you have
| a work around for entering the trusted web addresses?
|
| Thanks in advance.
|
| Bob
|
|
| "MowGreen [MVP]" wrote:
|
| > Correction ... it's Patti MacLeod, MS-MVP.
| > Sorry, Patti.
| >
| > MG
| >
| > MowGreen [MVP] wrote:
| >
| > > Posted by Pattie McLeod, MS-MVP, Windows Shell/User :
| > >
| > >> Have a look at this MSKB article:
| > >>
| > >> You receive an "Initialization error 0x800A1391" error message and the
| > >> Windows Update Web site does not appear
| > >> http://support.microsoft.com/?scid=836961
| > >> In addition to the four URLs listed in step#6, add these two URLs:
| > >> http://v5.windowsupdate.microsoft.com
| > >> https://v5.windowsupdate.microsoft.com
| > >>
| > >> If you still receive that error message when attempting to connect to the
| > >> Windows Update site, then you may have malware (specifically, a
| > >> CoolWebSearch variant) present on your computer. D/load the standalone
| > >> version of CWShredder from here:
| > >> http://www.intermute.com/spysubtract/cwshredder_download.html
| > >> Once it has been d/loaded, restart your computer in Safe Mode and run
| > >> CWShredder.
| > >> Once CWShredder has run, and any nasties removed, restart your
| > >> computer in
| > >> Normal mode and see if you can now access the Windows Update site.
| > >>
| > >> Regards,
| > >>
| > >> --
| > >> Patti MacLeod
| > >> Microsoft MVP - Windows Shell/User
| > >
| > >
| > > The Windows Update Troubleshooter also has this as a resolution :
| > >
| > >> 1. Add the following Trusted Sites: Start Internet Explorer. On the
| > >> Tools menu, click Internet Options. Click the Security tab. Click the
| > >> Trusted sites icon. Click the Sites button. Clear the Require server
| > >> verification (https:) for all sites in this zone check box. Use the
| > >> Add button next to the Add this Web site to the zone box to add the
| > >> following sites:
| > >> http://*.update.microsoft.com
| > >> https://*.update.microsoft.com
| > >> http://download.windowsupdate.com
| > >>
| > >> Click OK.
| > >
| > >
| > >
| > > MowGreen [MVP 2003-2006]
| > > ===============
| > > *-343-* FDNY
| > > Never Forgotten
| > > ===============
| > >
| > >
| > >
| > > Joe wrote:
| > >
| > >> when i go to the windows update page, i get the following. what
| > >> should i do to fix it?
| > >>
| > >>
| > >> [Error number: 0x800A1391] The website has encountered a problem and
| > >> cannot display the page you are trying to view. The options provided
| > >> below might help you solve the problem. For self-help options:
| > >> Frequently Asked Questions
| > >>
| > >> Find Solutions
| > >>
| > >> Windows Update Newsgroup For assisted support options:
| > >> Microsoft Online Assisted Support (no-cost for Windows Update issues)
| > >> Read more about steps you can take to resolve this problem (error
| > >> number 0x800A1391) yourself.
| > >>
| > >>
| > >>
| >




.

Relevant Pages

  • Re: 0x800A1391
    ... You may need to uncheck "Require Server Verification for all sites in this zone to add these sites. ... When I enter the trusted web sites the addresses are not ... it's Patti MacLeod, MS-MVP. ... |>>> Add button next to the Add this Web site to the zone box to add the ...
    (microsoft.public.windowsupdate)
  • Re: 0x800A1391
    ... "You have entered an invaid wild card ... all sites in this zone to add these sites" is unchecked. ... it's Patti MacLeod, MS-MVP. ... |>>> Add button next to the Add this Web site to the zone box to add the ...
    (microsoft.public.windowsupdate)
  • Re: 0x800A1391
    ... Try adding the following sites to the IE Trusted Sites zone ... it's Patti MacLeod, MS-MVP. ... |>>> Add button next to the Add this Web site to the zone box to add the ...
    (microsoft.public.windowsupdate)
  • [NT] 28 March 2002 Cumulative Patch for Internet Explorer
    ... The following security advisory is sent to the securiteam mailing list, and can be found at the SecuriTeam web site: http://www.securiteam.com ... * A vulnerability in the zone determination function that could allow a ... script embedded in a cookie to be run in the Local Computer zone. ... attacker to invoke an executable already present on the user's machine. ...
    (Securiteam)
  • Re: security in internet explorer/hotmail
    ... web site and that it scans your email attachments. ... Windows Update after trying to reinstall Internet Explorer first to see it that helps ... high and then place your known safe/trusted sites into the trusted zone where you set ... When I access my msn account or hotmail, ...
    (microsoft.public.win2000.security)