Re: 0x800A1391

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Yes, I ran cwshredder and my system was clean.

"TaurArian [MS-MVP]" wrote:

Did you check for virus/malware as suggested by Robin?

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"BobD" <BobD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4158723F-7BC2-4FAB-BE4A-E07AEE0DF144@xxxxxxxxxxxxxxxx
| Thank you for the advice. Unfortunately, those 2 addresses are rejected and
| the folowing message is given: "You have entered an invaid wild card
| sequence." In fact every address I enter is rejected for the same reason
| even if there are no wild cards. "Require Server Verification (https:) for
| all sites in this zone to add these sites" is unchecked. BTW, I am using IE
| 6.0.2800.
|
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > Try adding the following sites to the IE Trusted Sites zone
| >
| > http://update.microsoft.com
| > http://download.windowsupdate.microsoft.com
| >
| > You may need to uncheck "Require Server Verification (https:) for all sites
in
| > this zone to add these sites.
| > Recheck when finished.
| >
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping
the
| > information current)
| >
| >
| > "BobD" <BobD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:14C14F71-E098-4A55-A606-26EE125CF38A@xxxxxxxxxxxxxxxx
| > | Hi Patti, I have encountered the error you posted a solution for but I
still
| > | have the problem. When I enter the trusted web sites the addresses are not
| > | accepted due to " a format" problem. I tried some of their valid addresses
| > | but all are rejected. BTW, I also tried other solutions (zone alarm fixes
&
| > | shutting it down) that pertain to this error message but none work. I did
| > | download the CWshredder SW, ran it and did not find any malware. Do you
have
| > | a work around for entering the trusted web addresses?
| > |
| > | Thanks in advance.
| > |
| > | Bob
| > |
| > |
| > | "MowGreen [MVP]" wrote:
| > |
| > | > Correction ... it's Patti MacLeod, MS-MVP.
| > | > Sorry, Patti.
| > | >
| > | > MG
| > | >
| > | > MowGreen [MVP] wrote:
| > | >
| > | > > Posted by Pattie McLeod, MS-MVP, Windows Shell/User :
| > | > >
| > | > >> Have a look at this MSKB article:
| > | > >>
| > | > >> You receive an "Initialization error 0x800A1391" error message and
the
| > | > >> Windows Update Web site does not appear
| > | > >> http://support.microsoft.com/?scid=836961
| > | > >> In addition to the four URLs listed in step#6, add these two URLs:
| > | > >> http://v5.windowsupdate.microsoft.com
| > | > >> https://v5.windowsupdate.microsoft.com
| > | > >>
| > | > >> If you still receive that error message when attempting to connect to
the
| > | > >> Windows Update site, then you may have malware (specifically, a
| > | > >> CoolWebSearch variant) present on your computer. D/load the
standalone
| > | > >> version of CWShredder from here:
| > | > >> http://www.intermute.com/spysubtract/cwshredder_download.html
| > | > >> Once it has been d/loaded, restart your computer in Safe Mode and run
| > | > >> CWShredder.
| > | > >> Once CWShredder has run, and any nasties removed, restart your
| > | > >> computer in
| > | > >> Normal mode and see if you can now access the Windows Update site.
| > | > >>
| > | > >> Regards,
| > | > >>
| > | > >> --
| > | > >> Patti MacLeod
| > | > >> Microsoft MVP - Windows Shell/User
| > | > >
| > | > >
| > | > > The Windows Update Troubleshooter also has this as a resolution :
| > | > >
| > | > >> 1. Add the following Trusted Sites: Start Internet Explorer. On the
| > | > >> Tools menu, click Internet Options. Click the Security tab. Click the
| > | > >> Trusted sites icon. Click the Sites button. Clear the Require server
| > | > >> verification (https:) for all sites in this zone check box. Use the
| > | > >> Add button next to the Add this Web site to the zone box to add the
| > | > >> following sites:
| > | > >> http://*.update.microsoft.com
| > | > >> https://*.update.microsoft.com
| > | > >> http://download.windowsupdate.com
| > | > >>
| > | > >> Click OK.
| > | > >
| > | > >
| > | > >
| > | > > MowGreen [MVP 2003-2006]
| > | > > ===============
| > | > > *-343-* FDNY
| > | > > Never Forgotten
| > | > > ===============
| > | > >
| > | > >
| > | > >
| > | > > Joe wrote:
| > | > >
| > | > >> when i go to the windows update page, i get the following. what
| > | > >> should i do to fix it?
| > | > >>
| > | > >>
| > | > >> [Error number: 0x800A1391] The website has encountered a problem
and
| > | > >> cannot display the page you are trying to view. The options provided
| > | > >> below might help you solve the problem. For self-help options:
| > | > >> Frequently Asked Questions
| > | > >>
| > | > >> Find Solutions
| > | > >>
| > | > >> Windows Update Newsgroup For assisted support options:
| > | > >> Microsoft Online Assisted Support (no-cost for Windows Update issues)
| > | > >> Read more about steps you can take to resolve this problem (error
| > | > >> number 0x800A1391) yourself.
| > | > >>
| > | > >>
| > | > >>
| > | >
| >
| >
| >



.



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