Re: can't download or install sp2 on windows xp.
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Wed, 21 Jun 2006 23:10:53 -0400
1. Uninstall SP2 (if installed) via Add/Remove Programs and reboot.
2. Run a thorough check for hijackware, including posting your HijackThis log to an appropriate forum.
Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware.
**Post your HijackThis log to http://forums.spywareinfo.com/, http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or other appropriate forum for expert analysis, not here.**
3. Do not install SP2 until an expert gives your HijackThis log a clean bill of health.
Also see:
What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm
WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
b4by_blu3 wrote:
I have tried to download and install the sp2 over 300 times and it won't
download. It doesn't give a reason. I have emailed microsoft dozens of
times and nothing has worked. They had me start my computer in safe mode
and install it that way but there is no download in my computer for it
and I guess they are not understanding that because they keep telling me
the same thing over and over. The download is not in my computer
anywhere. I don't know what elae to do to get it to download. I am up to
date on all of my updates besides getting the sp2. Anyone have any
suggestions
.
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