Re: Windows XP SP2 Freezes on reboot
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Mon, 26 Jun 2006 04:14:17 -0400
1. Uninstall SP2 via Add/Remove Programs and reboot.
2. Run a thorough check for hijackware, including posting your HijackThis log to an appropriate forum.
Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware.
**Post your HijackThis log to http://forums.spywareinfo.com/, http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or other appropriate forum for expert analysis, not here.**
3. Do not install SP2 until an expert gives your HijackThis log a clean bill of health.
Also see:
What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm
WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
WinXP-specific newsgroup: news://msnews.microsoft.com/microsoft.public.windowsxp.general
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Harold wrote:
I have downloaded Windows XP SP2 and installed it serveral times and it is
the same old story. My computer freezes each time on reboot. My computer
will not get pass the splash screen. When I uninstall SP2 from my system
it will reboot find like nothing has happened. I understand that there
will be no support for SP1 after October 2006. I would like some help on
this problem.
Thanks
.
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