Re: cannot use Win Update 0x8DDD0004 hell

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Hi Bill, 1492 is normal for DSL. Okay, it appears not to be the new modem.
Some other things for you to consider:-

When accessing the Update site, you receive the 0x8ddd0004 error
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=36&ln=en&IsMu=False

or

1. Make sure you are logged in as an Administrator (if you are not the
Administrator, then log in as an Administrator and try Windows Update again).

2. Make sure your firewall is not blocking the Update site and check any pop
up stopper programs.

3. Now check in IE tools\manage add-ons (Win XP SP2 only) making sure that
WuWebControlClass is enabled. (Select "Add-ons that have been used by
Internet Explorer" in the "Show:" drop down list)

4. You may also wish to check c:\windows\Downloaded Program Files to see if
anything is corrupted there.

5. Make sure you accepted the Microsoft Trust Certificate
To turn on automatic updating of trusted root authority certificates
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sag_cmautorootupdt.mspx?mfr=true

In Control Panel, open Add or Remove Programs
Click Add/Remove Windows Components.
Select the Update Root Certificates check box.
Click Next, and then click Finish.

Note
... To open Add/Remove Windows Components, click Start, click Control Panel,
click Add or Remove Programs, and then click Add/Remove Windows Components.

6. Check security settings, make sure they are not set too high

7. Delete cookies and temp files

8. Re-register these files, by clicking

Start, Run and typing:-
REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll

You should receive a successful message after each one.

Try Windows Update Again.

If that hasn't helped you may need to re-register some more files:-

net stop cryptsvc

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll

net start cryptsvc

You should receive a successful message after each one.


"Bill Woodruff" wrote:

Thank you for your prompt response.

I followed the link you sent, and tried everything on that page except the
instructions specific to a WinNT machine.

I went into setup page for the LinkSys Router and activated manual MTU : it
defaulted to a setting of 1492 which I have no idea is appropriate or not.

I disabled every single browser helper and NAV add-on to IE6. Then
re-tested.

Same thing : with wuweb.dll disabled I can get to the update page but then
get the Information page with the 0x8DDD0004 error.

With wuweb.dll enabled, the browser will freeze within three seconds of
trying to load the page and mouse events are not reacted to. The Process
Manager shows the web-browser as 'Running' but it has to be shut down from
the Process Manager.

What is the role of muweb.dll ?

thanks, Bill Woodruff

"TaurArian" <TaurArian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F267FA20-5239-43ED-9158-58EDE3EA820E@xxxxxxxxxxxxxxxx
Just a thought, you replaced the modem - did you check the MTU, there are
suggestions on this link:
http://www.updatexp.com/0x80072ee2.html

"Bill Woodruff" wrote:

WinXP Pro SP2 machine with all the latest patches/updates installed as of
5
days ago. Latest IE6. Norton AV 2006 with all latest patches. Windows
Update
sites are in my trusted sites list.

Yesterday I installed a new LinkSys wireless router (has hardware
firewall),
replacing a simple DLink ethernet ADSL modem. ADSL working fine. No
problem
with e-mail or web-browsing.

Now if I try and access the Windows Update Site, I get a frozen web page
that will not respond to mouse events and must be killed in the Program
Manager.

A friend suggested I diable wuweb.dll and muweb.dll from Tools / Manage
Add
Ons in IE.

With those disabled I can reach the Windows Update page which scans the
computer and gives an error message : 0x8DDD0004

Tried. the following per suggestions of Win Update page :

1. erased Temp Internet Files
2. re-enabled wuweb.dll
3. re-started IE, linked to Win Update site

Frozen page again.

Tried Control Panel/ Remove Add Windows Components/ refreshing Trusted
Site
Security per advice on this group. No error.

Tried downloading and re-installing Win Updater per instructions on this
group. No error : but gives message saying it's already installed.

I have played with disabling Norton's Firewall. No difference.

Suggestions ?

thanks, Bill






.

Relevant Pages

  • Re: Windows Update currently encounters Error number: 0x800B0003
    ... Unfortunately, I'm not sure what is meant by "resetting its state", so I ... Detecting Digital Signing Issues in Windows XP ... >> RegSvr32 dialogue box: ... >> Now see if you can successfully use Windows Update site. ...
    (microsoft.public.windowsupdate)
  • Re: 0x80072EE7 when trying to update
    ... Open a Command Prompt ... ... regsvr32 wuapi.dll ... See if it can access the update site now. ... I have Windows XP proffesional incl. ...
    (microsoft.public.windowsupdate)
  • Re: Windows Update site problems
    ... When searching for available updates on the Windows Update site, ... regsvr32 wuaueng.dll ... Order Windows XP Service Pack 2 on CD ...
    (microsoft.public.windowsupdate)
  • Re: does not search for updates
    ... >I am attempting to update the windows code. ... regsvr32 /s wuapi.dll ... net.exe start wuauserv ... Reboot and try the Windows Update site again. ...
    (microsoft.public.windowsupdate)
  • RE: Need to load Adobe Photoshop but says requires 3 MB Vir. Memo
    ... How to set performance options in Windows XP ... The paging file is not necessarily a single file; it can be a group of files ... "nass" wrote: ... regsvr32 SOFTPUB.DLL ...
    (microsoft.public.windowsxp.general)