Re: cannot use Win Update 0x8DDD0004 hell

Thank you for your prompt response.

I followed the link you sent, and tried everything on that page except the
instructions specific to a WinNT machine.

I went into setup page for the LinkSys Router and activated manual MTU : it
defaulted to a setting of 1492 which I have no idea is appropriate or not.

I disabled every single browser helper and NAV add-on to IE6. Then
re-tested.

Same thing : with wuweb.dll disabled I can get to the update page but then
get the Information page with the 0x8DDD0004 error.

With wuweb.dll enabled, the browser will freeze within three seconds of
trying to load the page and mouse events are not reacted to. The Process
Manager shows the web-browser as 'Running' but it has to be shut down from
the Process Manager.

What is the role of muweb.dll ?

thanks, Bill Woodruff

"TaurArian" <TaurArian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F267FA20-5239-43ED-9158-58EDE3EA820E@xxxxxxxxxxxxxxxx
Just a thought, you replaced the modem - did you check the MTU, there are
suggestions on this link:
http://www.updatexp.com/0x80072ee2.html

"Bill Woodruff" wrote:

WinXP Pro SP2 machine with all the latest patches/updates installed as of
5
days ago. Latest IE6. Norton AV 2006 with all latest patches. Windows
Update
sites are in my trusted sites list.

Yesterday I installed a new LinkSys wireless router (has hardware
firewall),
replacing a simple DLink ethernet ADSL modem. ADSL working fine. No
problem
with e-mail or web-browsing.

Now if I try and access the Windows Update Site, I get a frozen web page
that will not respond to mouse events and must be killed in the Program
Manager.

A friend suggested I diable wuweb.dll and muweb.dll from Tools / Manage
Add
Ons in IE.

With those disabled I can reach the Windows Update page which scans the
computer and gives an error message : 0x8DDD0004

Tried. the following per suggestions of Win Update page :

1. erased Temp Internet Files
2. re-enabled wuweb.dll
3. re-started IE, linked to Win Update site

Frozen page again.

Tried Control Panel/ Remove Add Windows Components/ refreshing Trusted
Site
Security per advice on this group. No error.

Tried downloading and re-installing Win Updater per instructions on this
group. No error : but gives message saying it's already installed.

I have played with disabling Norton's Firewall. No difference.

Suggestions ?

thanks, Bill





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