Re: Why this message?
- From: Stewart <noemail@xxxxxxxxxxx>
- Date: Tue, 06 Jun 2006 14:51:10 +0200
Terry Pinnell wrote:
I just got around to my second attempt to upgrade
from XP Home SP1 to SP2 (since the first one failed
a year ago). This time it seems to have worked OK.
One of the first things I did after the necessary
reboot was accept the recommendation in the
Security Center to install 'Automatic Update'. I then
clicked the link to Windows Update, which surprisingly
was still offering the 'Express' option for priority
updates, presumably SP2! I then clicked the Custom
option, but got this message:
"Files required to use Windows Update are no longer
registered or installed on your computer. To continue:
Register or reinstall the files for me now (Recommended)"
What's this all about please? And how should I proceed?
Okay, since nobody else seems to be willing to say it, I will.
Obviously, from the problems you describe (above and elsewhere in this
thread), your computer has larger issues than just a few simple tweaks
and settings are going to easily fix. Likely those issues existed
before installing SP2, with SP1 not necessarily bothered in an obvious
way by them. As such, you may want to consider this a good time to do
some major housecleaning - erase your computer and reinstall
everything (explained below for those not familiar with the process).
To do so, copy the visible contents of your My Documents folder onto
another drive. Don't copy the "My Documents" folder (which may contain
invisible files), but just your visible personal files inside. At the
same time, copy any downloaded installers for other programs you want
to reinstall later to that drive also. And, to save time later, copy
your browser favorites into the drive too. Finally, make notes of any
important computer settings, such as internet and ISP user names and
passwords, program and game serial numbers, and so on.
The above preparation can take several hours, but will save you much
more time later. Once you're absolutely certain you have everything
important off your computer, run the CD that came with your computer
to erase your hard drive and restore your computer to the state it was
in when purchased (the CD should explain how). Note again that this
erases everything on your computer done since you first bought it.
But, at the same time, it should also erase any problems that have
developed and/or built up since that time.
At that point, before installing anything else, upgrade through SP1
and SP2 (and any critical updates - make sure your anti-virus software
is installed, updated, and active before accessing the internet).
Afterwards, once those upgrades are working perfectly, then reinstall
your other applications, personal files, bookmarks, computer settings,
and so on. You can also then tweak your computer (sounds, desktop,
screensavers, or whatever) back to the way you prefer.
This may seem like a major effort (and it is), and perhaps even a bit
of overkill, but it is not a bad tactic to employ with an older
operating system - especially one that is acting up the way you
describe (repeatedly unable to install major updates over a period of
a year or more).
stewart
.
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- From: Terry Pinnell
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