Re: I can't install Windows 2000 security update KB911562

Thanks a lot for your help.

"MowGreen [MVP]" wrote:

Sleepless,

Download Security Update for Microsoft Data Access Components 2.8
Service Pack 1 (KB911562) from here :
http://www.microsoft.com/downloads/details.aspx?familyid=7358DA31-959C-4E3E-8115-51DC6D441365&displaylang=en

Save it to the Hard Drive, do NOT run it. Close IE and then install it.
That should stop the repeated prompt to update MDAC.

HTH,
MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Sleepless in New Jersey wrote:

Windows Automatic Update is driving me crazy over its repeated
inability to install this security update on a P4 Windows 2000 PC:

"Security Update for Microsoft Data Access Components 2.5 Service Pack
3 (KB911562)", (hereinafter the "Update").

It has been happening for weeks. Today I decided to troubleshoot this
problem extensively for the fourth time. This is what happened.

1. When I turned the PC on there was a notification in the System Tray
telling me "Updates are ready for your computer.....Click here to
download." I clicked.

2. The "Automatic Updates" window appeared telling me to "Choose
updates to download." Only one item was shown in the window. It was
the Update. I clicked on Download.

3. The window disappeared. There was another notification in the
System Tray: "Updates are ready for your computer.....Click here to
install these updates." Again I clicked.

4. "Automatic Update" popped up asking me how I wanted to install the
Update. I selected Express and clicked on "Install."

5. A window popped up stating "The updates are being installed." Then
this message appeared in the Update.exe window: "A recently applied
update, KB911652, failed to install." I clicked on "Send Error Report."

6. The Error Reporting window popped up saying "Get more information
about preventing this problem in the future." I clicked on it.

7. A window appeared telling me that "A solution is available: follow
the instructions in the Knowledge Base article"....., then "The error
was likely caused by running a patch for a different version of MDAC
than the version actually installed".....and "Click on the link under
Additional Technical Information below." I clicked on "Watson Dialog
Appears when patching MDAC."

8. Next I read "Article ID:916850.....April 11, 2006.....Revision 1.".....
followed by "You are prompted to send an a report to Microsoft when you try
to apply a MDAC software update."

This list followed:

SYSTEMS
RESOLUTION
Windows 2000
etc.
etc.

Under Windows 2000 this list followed:

MDAC 2.5 Service Pack 3 (SP3) MDAC253-
MDAC 2.7 Service Pack 1 (SP1) MDAC271-
MDAC 2.8 MDAC28-
MDAC 2.8 Service Pack 1 (SP1) MDAC281-

Of course, I recognized the first entry as the Update. Going back to
the RESOLUTION caption, there was this: "To resolve this issue, apply
he correct software for the version of MDAC that actually is running on
the computer." I clicked on the link that followed.

9. This got me to: "MDAC Utility: Component Checker" which read:
"Component Checker has been redesigned to provide you with XML support
for MDAC 2.7 SP1 on Windows XP SP1 and MDAC 2.8 on Windows Server 2003.
I clicked on Download.

10. The file download window appeared with the usual options. I chose
Open. The program ran.

11. The "Component Checker" window reported that "the following product
releases were matched".....MDAC 2.5 SP3. I chose the option to
"Perform analysis of a selected version." I selected MDAC 2.5 SP3. A
long list of files appeared that only confused me.

12. All of this seemed to take me back to where I started, without the
patch being installed.

13. I gave up at this point and started typing this message.

I believe that this is a critical update and I would like to install it.

Can someone straighten me out on this?




.

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