Re: Windows Update Failure
- From: "TaurArian [MS-MVP]" <taurarianREMOVECAPS@xxxxxxxxx>
- Date: Tue, 2 May 2006 20:08:55 +1000
As you are still having problems, suggest you contact MS (try their email)
http://support.microsoft.com/oas/default.aspx?gprid=6527
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
"Frabato" <Frabato@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D54FC845-8A75-45C1-B690-D428904B2F1C@xxxxxxxxxxxxxxxx
| Just did as you suggested.
| 1. After menu box describing 'inspecting, box came up stating 'Access is
| Denied.'
| 2. Then WgaNotify Setup Error box came up stating:
| "WgaNotify installation did not complete.
| Windows XP has been partially updated and may not work properly."
|
| I copied these verbatim from the boxes. Thanks for the suggestion but still
| no go. Please advise if you can.
|
| Rolando
|
| "TaurArian [MS-MVP]" wrote:
|
| > Check to see if Update 905474 downloaded :-
| >
| > In the Run box, type: %windir%\SoftwareDistribution\download
| > Click OK.
| > You will see some folders with long names.
| > Locate the folder which contains the wgatray.exe
| >
| > Once you locate that folder and file, you'll notice an update folder in the
| > folder you have located the wgatray.exe.
| >
| > Open the Update folder - and you'll find a file called update.exe.
| >
| > If you double click on that file, the update may install.
| >
| > Please note that this update once installed cannot be removed.
| >
| > Description of the Windows Genuine Advantage Notifications application
| > http://support.microsoft.com/?kbid=905474
| >
| >
| >
| > --
| >
| > ===========================
| > TaurArian [MS-MVP] 2005-2006
| > ===========================
| > http://www.dts-l.org/goodpost.htm
| > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| >
| >
| > "Frabato" <Frabato@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:4740070F-C7C4-47B4-BF01-579DC7C6FF50@xxxxxxxxxxxxxxxx
| > | 1. Did what you originally suggested in regedit. Still failed update for
| > | Windows Genuine Advantage Notification (KB905474)
| > | 2. Downloaded and ran the WGADiag2.exe tool from
| > | http://go.microsoft.com/fwlink/?linkid=52012. Then tried Windows Update
| > | again. Still failed update for Windows Genuine Advantage Notification
| > | (KB905474)
| > |
| > | Do you have any further recommendations? Thanks again.
| > |
| > | Rolando
| > |
| > |
| > | "Robin Walker" wrote:
| > |
| > | > Frabato <Frabato@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
| > | >
| > | > > Robin: I did as you instructed on this post.
| > | > > Same result, the following update was not installed:
| > | > > Windows Genuine Advantage Notification (KB905474)
| > | > > Am e-mailing you log info separately.
| > | >
| > | > Your logs contained the line:
| > | >
| > | > DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
| > | > ProductInstall.GlobalRegistryChanges.ReInstall error: 0x5
| > | >
| > | > which does indicate a registry permissions error, but, alas, does not
tell
| > | > us which registry key is the one at fault. If you have already
corrected
| > | > the permissions on the ones I posted earlier in this thread, then you
must
| > | > have hit a problem with some other registry key permission.
| > | >
| > | > Please try downloading and running the WGADiag2.exe tool from
| > | > http://go.microsoft.com/fwlink/?linkid=52012
| > | >
| > | > Then try Windows Update again.
| > | >
| > | > --
| > | > Robin Walker [MVP Networking]
| > | > rdhw@xxxxxxxxx
| > | >
| > | >
| > | >
| >
| >
| >
.
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