Re: 0x80070005
- From: "TaurArian [MS-MVP]" <taurarianREMOVECAPS@xxxxxxxxx>
- Date: Fri, 28 Apr 2006 09:37:22 +1000
Disclaimer: Modifying the registry can cause serious problems that may require
you to reinstall your operating system. Use the information provided at your own
risk.
For further help; see Description of the Microsoft Windows registry
http://support.microsoft.com/kb/256986/
How to back up, edit, and restore the registry in Windows XP and Windows Server
2003
http://support.microsoft.com/kb/322756
Check points:
Make sure the Administrators group has Full Control permissions to the Auto
Update registry key.
1. Use an account that has administrative credentials to log on to the Windows
XP computer.
2. Click Start, click Run, and then type the following command: regedit
3. Click OK.
4. Navigate to the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
Update
5. Right-click the Auto Update folder, and then click Permissions.
6. Make sure that the Administrators group has Full Control.
Also check especially if the WindowsUpdate.log file will also read errors
0x80070005 and 0x80080005
(for Windows XP & Windows Server 2003
Locate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full Control
and Read permissions. NOTE: In certain instances, these check boxes are grayed
out. Ensure all accounts have appropriate permissions.
Click Apply, Click OK, Close the Registry Editor.
Restart the system.
If you're using Windows XP Pro make sure it hasn't been disabled by Group
Policy:-
Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows
Components/Windows Update. In the right pane, double click, Remove access to all
Windows Update Features and set it to the default "not configured"
Another workaround is to use Regmon and see for what keys get "Access Denied",
or
Restore the permission back to default
http://support.microsoft.com/kb/313222/EN-US/
How to reset security settings back to the defaults - WinXP Professional
Regmon is a Registry monitoring utility that will show you which applications
are accessing your Registry, which keys they are accessing, and the Registry
data that they are reading and writing - all in real-time
http://www.sysinternals.com/Utilities/Regmon.html
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
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"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
"Nakai" <Nakai@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:363DE8C2-EFED-4BDE-A356-AB8054E32E66@xxxxxxxxxxxxxxxx
|I am receiving error 0x80070005 when trying to run windows update.
| I ran http://go.microsoft.com/fwlink/?linkid=52012 first, and returned to
| Windows Update & still receive error 0x80070005
|
| In the log it shows:
| Failed to stop service wuauserv, error = 0x80070005
|
| I am running the Update in Safe Mode, so I don't think wuauserv is even
| running. I couldn't see it in Task Manager. Is there a way to shut it down?
|
| Any ideas? Thank you, Nakai
.
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