Re: Windows Update Error number: 0x800A1391

Tech-Archive recommends: Fix windows errors by optimizing your registry

Email the Windows Update support team:
http://support.microsoft.com/oas/default.aspx?gprid=6527

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"Rigo" wrote:

| Error number: 0x800A1391
| I get this message when accesing Windows Update, found article KB836961 that
| gives the cause as follows:
| http://support.microsoft.com/default.aspx?scid=kb;en-us;836961
| CAUSE
| This issue may occur if you cannot download the ActiveX component of the
| Windows Update Web site.
| RESOLUTION
| To resolve this issue, use the following method.
|
| Method 1: Add the Windows Update Web sites to the list of trusted sites in
| Microsoft Internet Explorer
| To add the Windows Update Web sites to the list of trusted sites in Internet
| Explorer, follow these steps:
| 1. Open Internet Explorer.
| 2. Click Tools, and then click Internet Options.
| 3. On the Security tab, click Trusted Sites.
| 4. Click Sites.
| 5. Click to clear the Require server verification (https:) for all
| sites in this zone check box.
| 6. In the Add this Web site to the zone area, type the following Web
| sites, and then click Add:
| http://Windowsupdate.microsoft.com
| http://v4.Windowsupdate.microsoft.com
| https://v4.Windowsupdate.microsoft.com
| http://Download.Windowsupdate.com
| 7. Click OK two times.
|
| I have followed these instructions and double checked them but there is no
| change,
| I'd greatly appreciate some advice.
|
| Thanks.

.

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