Re: Automatic Updates Error Boxes

Tech-Archive recommends: Fix windows errors by optimizing your registry


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7878209


"MichaelM" wrote:

Pat,
I made sure Automatic Updates was running in Services. In fact I have turned
it off (stopped it) since it was annoying to have the error windows being
generated ever 30 minutes or so. I did try to log back on to Windows Update
web page with Automatic Updates active. I received an error 0x80248011 from
the Windows Update web page.

In the mean time I have done the following.
Scanned for Viruses
Scanned Disk for errors several times with Disk Doctor and ChkDsk
Deleted all Temporary Internet Files

I have also got the last lines of the WindowsUpdate.log in this message. The
Log just keeps repeating the same errors over and over when Automatic Updates
is active.

Also, the error being repeated over and over is as follows:
Error Signature
szAppName wuauctl.exe
szAppVer 5.4.3790.2182
sz ModName esent.dll
szModVer 5.1.26002180

Here are the log lines. Hope this info can help you dig me out of my hole.
Looks like I have a file corrupt, but which one I don't know. Do have a
complete backup of disk with Norton Ghost from last week if needed.

Thanks,
2005-02-09 18:08:33-0500 1240 1d0 AU received event of 1
2005-02-09 18:08:33-0500 1240 1d0 Setting next AU detection timeout to
2005-02-09 23:08:33
2005-02-09 18:08:33-0500 1016 d04 Trying to make out of proc datastore active
2005-02-09 18:08:38-0500 1240 1d0 DS: Out of proc datastore process exited
with error 0xc0000005 before signalling ready event.
2005-02-09 18:08:38-0500 2112 d38 Trying to make out of proc datastore active
2005-02-09 18:08:42-0500 1240 1d0 DS: Out of proc datastore process exited
with error 0xc0000005 before signalling ready event.
2005-02-09 18:08:42-0500 3044 b4c Trying to make out of proc datastore active
2005-02-09 18:08:46-0500 1240 1d0 DS: Out of proc datastore process exited
with error 0xc0000005 before signalling ready event.
2005-02-09 18:08:46-0500 176 a44 Trying to make out of proc datastore active
2005-02-09 18:08:50-0500 1240 1d0 DS: Out of proc datastore process exited
with error 0xc0000005 before signalling ready event.
2005-02-09 18:08:50-0500 2064 5e4 Trying to make out of proc datastore active
2005-02-09 18:08:54-0500 1240 1d0 DS: Out of proc datastore process exited
with error 0xc0000005 before signalling ready event.
2005-02-09 18:08:54-0500 3368 8e0 Trying to make out of proc datastore active
2005-02-09 18:08:58-0500 1240 1d0 DS: Out of proc datastore process exited
with error 0xc0000005 before signalling ready event.
2005-02-09 18:08:58-0500 1240 1d0 Failed to get session from datastore:
80248011
2005-02-09 18:08:58-0500 1240 1d0 Failed to Unserialize from data store:
80248011
2005-02-09 18:08:58-0500 1240 1d0 AU Restart required....
2005-02-09 18:09:45-0500 1240 1d0 Cleared the proxy cache.
2005-02-09 18:13:01-0500 1240 4dc Service received logoff notification
2005-02-09 18:13:01-0500 1240 1d0 AU received event of 3
2005-02-09 18:13:01-0500 1240 1d0 Received an event which can not be
processed at this time
2005-02-09 18:13:02-0500 1240 4dc Service received connect notification
2005-02-09 18:13:02-0500 1240 1d0 AU received event of 3
2005-02-09 18:13:02-0500 1240 1d0 Received an event which can not be
processed at this time
2005-02-09 18:13:10-0500 1240 4dc Service received disconnect notification
2005-02-09 18:13:10-0500 1240 1d0 AU received event of 3
2005-02-09 18:13:10-0500 1240 1d0 Received an event which can not be
processed at this time
2005-02-09 18:13:10-0500 1240 4dc Service received connect notification
2005-02-09 18:13:10-0500 1240 1d0 AU received event of 3
2005-02-09 18:13:10-0500 1240 1d0 Received an event which can not be
processed at this time

Mike


"Pat Walters [MSFT]" wrote:

"MichaelM",

Please check that your services are running, and then we'll see if we cannot
narrow it down. In other words, where the error occurs when you try to
start Automatic Updates service:

1. Click Start
2. Click Run
3. type services.msc
4. Click OK or type the <Enter> key
5. In the Services window, look for Background Intelligent Transfer Service
6. Double-click on Background Intelligent Transfer Service
7. In the middle of the Properties window, make sure the Startup type is set
to "Manual" or "Automatic"
8. Just below the Startup type, verify that the Service status is set to
"Started"
9. If it is not, click the Start button, and wait for the service to start.
Verify this starts.
10. Repeat steps 5-9 with the Automatic Updates service, but make sure this
is set to "Automatic".
11. Close the properties window
12. Close the Services window

Assuming you hit any errors during this procedure, open the event viewer and
reply back to this newsgroup with any entries from the system log that
correlate to your failure. We are especially interested in any error codes.

If this all succeeds, try to go to Windows Update and install just one
update, by unchecking all of the others. Let us know if you succeed or not.
If not, send us the error and last part of the log. Here's how:

1. Click Start
2. Click Run
3. type: %WINDIR%\WindowsUpdate.log
4. Click OK
5. Next, when the log has opened, scroll all the way to the bottom.
6. Ensure this is the case by clicking anywhere inside the log and typing
the <CTRL> and <End> keys.
7. Now that you are at the bottom of the log, type <CTRL> then the <F> key
for Find.
8. When the Find window opens, in Direction click the "Up" radio button.
9. Still in the Find window, in the Find what: field, type in 0x and then
click the Find Next button.
10. You will find the very latest error, usually in a format such as
0x800732EF or 0xFFFFFB40.
11. Copy the whole line this code is on, and perhaps a few others around it,
to let us understand the
context.
12. Reply to this thread in this newsgroup, and paste the text you copied
from the log.
13. Also tell us what update you were installing.

Sincerely,

Pat Walters [MSFT]

"MichaelM" <MichaelM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:904172EB-A31D-41FD-B54A-2EAAF149DECF@xxxxxxxxxxxxxxxx
Last night I went over to Windows Update to check for new updates and
while I
was there I got a Window with the following.

Automatic Updates

Automatic Updates has encountered a problem and needs to close. We are
sorry
for the inconvenience.

I sent the error report to Microsoft and logged off.
Since then I keep getting the same Window popping up all the time. I
cannot
get into Automatic Updates (tried 3 way) without the computer freezing up.
The windows keep popping up. What is going on?



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