Re: Mine RESOLVED: Failed Updates -- and Norton Internet Security
- From: "Maurice N ~ MVP" <maurice@xxxxxxxx>
- Date: Sun, 5 Mar 2006 14:58:45 -0600
Do keep your firewall on. Now the, instead of simply stating a general statement "update failed", do provide some details.
And take a look at the update log, and , if needed, attach an extract of it back here.
Which update is involved? do you remember the fix number or name?
Was it a failure in the download phase, or in the update phase?
What *is* the error number you saw? and what Error number(s) in your log?
Go back to Windows Update, but then select View update history. (When you first get to website for Microsoft Update-Windows Update, look at left-hand column, under Options. Press "Review your update history".)
If this is on V6 of Windows Update, you should be able to click on that error note, and see some info.
Post an *extract* from the log, but only for the very last date.
Use Wordpad and open & look at the Windows Update log file
C:\Windows\WindowsUpdate.log or C:\WINNT\WindowsUpdate.log
Scroll down all the way. Get / copy / paste (ideally, put into a file & attach in reply back here) the set of lines for (today's ) the last session.
--
Maurice N
MVP Windows - Shell / User
-----
Glen Patterson wrote:
Unfortunately I am not using Norton Internet Security and I am still.
having the problem. I am using the Window XP firewall and tried with
it on and off, still having the problem.
I am running Norton Anti-virus but still having issues updating even
turned on and off.
Glen
"sugartimelady" wrote:
"Cheryl Strange-Laetsch" wrote:
Windows Update has failed on my computer since February.
I disabled Norton Internet Security and the Windows Update worked
correctly. I loaded 2 of the 4 critical updates my computer needed.
I enabled Norton Internet Security, the remaining two failed.
I disabled Norton Internet Security, the remaining two were
SUCCESSFUL.
So the issue, at least on my computer, is Norton Internet Security
2006.
Hope this helps someone.
- Follow-Ups:
- Re: Mine RESOLVED: Failed Updates -- and Norton Internet Security
- From: Glen Patterson
- Re: Mine RESOLVED: Failed Updates -- and Norton Internet Security
- From: Glen Patterson
- Re: Mine RESOLVED: Failed Updates -- and Norton Internet Security
- Prev by Date: Re: Express or Custom for Windows updates.
- Next by Date: Re: Error number 0x8000711
- Previous by thread: Re: Office XP Service Pack 3 Update
- Next by thread: Re: Mine RESOLVED: Failed Updates -- and Norton Internet Security
- Index(es):
Relevant Pages
|
