RE: SOLUTION TO WINDOWS UPDATE PROBLEM

Thanks very much for that doc.....it's people who are generous with thier
time like you and others that help us non'techies figure out how our pcs
behave (or not) and I am always grateful to learn something new from them.
In the meantime I have tried another quick fix (see above) which worked
....but thanks anyway!
Noww..... I wonder why your post 'disappeared'! ; ) .

flo

"doc4life76" wrote:

well i actually wrote a long detailed description on what to do..at the end i
was critical of carey the MVP for suggesting we all refomat our
computers...here is an abridged version..
dowload that psexec from that link. save it....and when you do that it will
give you an option of which folder to save to. Remember which folder that is
in. After downloading go to that folder and double click the psexec. I think
its zipped..so it'll give you an option to extract all files which you should
do, and and remember which folder its being extracted to..you can change the
name of the folder. after extracting go to that folder, right click on the
psexec and copy it. then go to my computer, c:\ and paste it over there.
then go through the steps outlined my bill. To go to the command prompt to to
start, programs, acessories, and then you should see the command prompt. type
"cd.." without the quotes and then "cd.." Again. Do that until you see c:\>
When thats all you see type psexec -i -s c:\temp\a.exe Your computer should
do some stuff and then after it did what it did you can close the command
prompt. Now update should run. Take care and good luck!

"floricicia" wrote:

Thanks doc,David and MrBill......will try all this if MS fail to correct the
problem.

Just a TEENSY little bit of help for those of us who never thought they
would have to use the command prompt, manually 'PUT' a system file into the C
drive or rename an executable..........................................

Could you (or some other kind soul) just walkthrough the steps required to
do your clever stuff with this download in computer 'Baby-Talk' for those of
us who can only just about manage to tweak our settings?
I'm not daft , but I have never used a command prompt in my life and,to be
honest,don't even know where to find such a thing or even 'where' to type
this mysterious prompt.....although I've seen something about it on the safe
mode boot screen-I think-(some kind of black screen with mysterious numbers
and a blinking cursor?)

Sorry to be such a klutz.....but I'm sure lots of people are new to these
sort of games...I know I am!
MS ought to just fix it for us really!

Thanks
flo

"doc4life76" wrote:

After many attempts to try and correct this problem which too many people
seem to be having I finally found a solution buried in this forum. Thank you
to David Arnstein and Mr Bill. I copied and pasted it on here so people can
see how to do it. Here it is...Oh yeah you need something called psexec which
is sorta a program. YOu can download it from here..
http://www.sysinternals.com/Utilities/PsExec.html
Put the file in your C:\ drive...and follow the directions below. Hope this
works for everyone...I dunno how it works, alls i knows is it works.


YES! Finally something worked. Here's what I did:

- First I downloaded the WGA update executable
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb892130-enu-x86_7e1189ce89fb0c693cad6432a4c2f982dcea49a0.exe

- I put it into my c:\temp\ folder.
- I renamed it "a.exe" just to cut down on my typing.
- From the command prompt I entered "psexec -i -s c:\temp\a.exe.

This ran successfully, and when I tried the Windows update again I did
NOT get this error and was able to download the rest of the updates
for my OS . . . HALLELUJAH!

Then I rebooted the PC.

Now . . . since I tried just about every fix that was posted in this
news group, I guess I need to sit back and observe just to make sure I
haven't FUBAR'd anything else. But since the reboot went fine, I'm
hopeful that my problems are behind me.

Thanks for the help David!!

- Bill

.

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