RE: Update files won't install
- From: "Shaun" <Shaun@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 8 Feb 2006 14:01:28 -0800
Microsoft Solution provided by another User:
If the WGA issue occurred when the Windows system has been activated, it was
likely caused by one of
the following factors:
1. A security program running background prevents the validation tool from
running properly.
2. The WGA engine was not installed or running properly.
We can take the following steps and see if the issue can be resolved.
Step 1: Disable the security programs temporarily
==========================
The following programs can prevent the validation tool from running
properly. I suggest we disable
them temporarily to test the issue:
Norton Security programs
Panda Antivirus programs
Web Accelarator programs
Anti-Spyware programs
If any of the above programs cause the issue, please check if it can be
re-configured to accept the
WGA ActiveX control. Otherwise, please temporarily disabled to enable the
WGA validation tool.
However, please re-enable the application after we complete the
troubleshooting steps.
Step 2: Install the WGA engine manually
==========================
The WGA engine may have been already installed but is not working properly.
We can use the following
steps to reinstall it. This will ensure the engine files be copied and
registered properly.
1. Download the ActiveX cab file from the following link and then save it to
the Desktop.
http://download.microsoft.com/download/a/c/f/acfe4666-1faf-43fd-b6fb-19191521126d/LegitCheckControl.cab
Open the downloaded cab file and we will find the following three files:
GWFSPIDGen.dll
LegitCheckControl.dll
LegitCheckControl.inf
2. Click "Start", click "Run", type: "%windir%\system32" (without
quotations) and press Enter. Copy
the GWFSPIDGen.dll and LegitCheckControl.dll files into the opened system32
folder.
3. Click "Start", click "Run", type: "REGSVR32 LegitCheckControl.dll"
(without the quotations) and
press Enter. We will see a popup message state this process succeeded.
4. Click "Start", click "Run", type: "inf" (without quotations) and press
Enter. Copy the
LegitCheckControl.inf file into the opened inf folder.
5. Right click on the copied LegitCheckControl.inf file in the inf folder,
and then choose Install.
The WGA engine will be installed automatically.
After we finish the above steps, please restart the computer and try to
validate the Windows again.
"BOS" wrote:
I had a similar problem after I did a repair on W2000SP4 OS, but the steps.
outlined in this thread fixed it up. Thank you.
"Trev" wrote:
I am unable to install the new Windows Update installer - and hence any
Windows Update files. I am on Win2K SP4 and accessing the Internet via a
WiFi card and router.
I get the following message. There is no entry in Update History.
Failed Updates
For help installing an update successfully, see the solution under each
problem description.
Problem: Please check your update history for a description.
Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP
5.1 (KB842773)
Microsoft Windows Installer 3.1
Windows Genuine Advantage Validation Tool (KB892130)
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