RE: Installation failure

Tech-Archive recommends: Fix windows errors by optimizing your registry

Microsoft Solution provided by another User:

If the WGA issue occurred when the Windows system has been activated, it was
likely caused by one of
the following factors:

1. A security program running background prevents the validation tool from
running properly.
2. The WGA engine was not installed or running properly.

We can take the following steps and see if the issue can be resolved.

Step 1: Disable the security programs temporarily
==========================
The following programs can prevent the validation tool from running
properly. I suggest we disable
them temporarily to test the issue:

Norton Security programs
Panda Antivirus programs
Web Accelarator programs
Anti-Spyware programs

If any of the above programs cause the issue, please check if it can be
re-configured to accept the
WGA ActiveX control. Otherwise, please temporarily disabled to enable the
WGA validation tool.
However, please re-enable the application after we complete the
troubleshooting steps.

Step 2: Install the WGA engine manually
==========================
The WGA engine may have been already installed but is not working properly.
We can use the following
steps to reinstall it. This will ensure the engine files be copied and
registered properly.

1. Download the ActiveX cab file from the following link and then save it to
the Desktop.
http://download.microsoft.com/download/a/c/f/acfe4666-1faf-43fd-b6fb-19191521126d/LegitCheckControl.cab

Open the downloaded cab file and we will find the following three files:

GWFSPIDGen.dll
LegitCheckControl.dll
LegitCheckControl.inf

2. Click "Start", click "Run", type: "%windir%\system32" (without
quotations) and press Enter. Copy
the GWFSPIDGen.dll and LegitCheckControl.dll files into the opened system32
folder.

3. Click "Start", click "Run", type: "REGSVR32 LegitCheckControl.dll"
(without the quotations) and
press Enter. We will see a popup message state this process succeeded.

4. Click "Start", click "Run", type: "inf" (without quotations) and press
Enter. Copy the
LegitCheckControl.inf file into the opened inf folder.

5. Right click on the copied LegitCheckControl.inf file in the inf folder,
and then choose Install.
The WGA engine will be installed automatically.

After we finish the above steps, please restart the computer and try to
validate the Windows again.


"Tim K." wrote:

I have a Time laptop with Windows XP Home. One time, in the middle of an
update, the laptop crashed and I had to restart. Now, when trying to update,
the products will successfully download but I recieve an error message saying
"these updates could not be installed"

Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP
5.1 (KB842773)
-----
Microsoft Windows Installer 3.1
-----
Update for Windows XP (KB898461)
-----
Windows Genuine Advantage Validation Tool (KB892130)

After that, another dialogue says "Installation Failure Error Code:
0x80070057"

Anyone seen this before?
.

Relevant Pages

  • Re: non-genuine version of windows- how do I get this resolved
    ... All of a sudden, on startup, I get an error message that tells me that the version of Windows that I am running is not genuine. ... Some tech writers have said categorizing WGA as spyware is arguable. ... If an instance of Windows doesn't seem to have a valid license, display notices to the user and prevent any updates being downloaded from Microsoft.com except security upgrades that are rated "Critical." ... Then it wanted me to install the second one again. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: XP updates - Validation Tool
    ... When I downloaded and tried to install the Validation Tool, there was no indication of an ActiveX element - no bar at the top of IE6, as previously. ... If the WGA issue occurred when the Windows system has been activated, it was likely caused by one of the following factors: ... The WGA engine was not installed or running properly. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Message when updating: "The following updates were not instal
    ... installing the upgrade directly from Windows update. ... A security program running background prevents the validation tool from running properly. ... The WGA engine was not installed or running properly. ... Right click on the copied LegitCheckControl.inf file in the inf folder, and then choose Install. ...
    (microsoft.public.windowsupdate)
  • Re: Microsoft/Windows Update Not Working ?
    ... Subject: Re: Problem installing Windows Genuine Advantage ... A security program running background prevents the validation tool ... The WGA engine was not installed or running properly. ... Install the WGA engine manually ...
    (microsoft.public.windowsupdate)
  • Re: Windows Genuine Advantage Validation Tool (KB892130)
    ... I, too, had to perform a recent in-place repair of Windows, as the ... The WGA engine was not installed or running properly. ... Install the WGA engine manually ... It's the one beside the print post icon. ...
    (microsoft.public.windowsupdate)