Re: Explorer.exe error when trying to open MY Computer on Windows
- From: "b4wego2000" <b4wego2000@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 6 Feb 2006 16:06:28 -0800
I did not get any viruses detected using Trend. Cant seem to get the other
ones to work. I tried created a bootable disk as in the instructions but it
tells me that my diskette is not a bootable one. Do you think I have some
kind of virus on my PC since you recommend running these programs which
appears to look for virsus. Any other ideals?
"David H. Lipman" wrote:
From: "b4wego2000" <b4wego2000@xxxxxxxxxxxxxxxxxxxxxxxxx>.
| I have Windows 2000 with service pack 4 on my PC and I use SBC Global
| (dial-up) to access the Internet. Every since I launched and access the
| Internet using both SBC Global shortcut and Internet Explorer shortcut at
| same time (I was logged in both ways), I get an Explorer.exe error when I try
| to open MY Computer, Start Icon and Recycle Bin from my workspace. It tells
| me a program error has occured, error log created and I must reboot. Plus my
| icons in workspace tray (bottom right) start disappearing. However, if I try
| to open to open My Computer, etc. again, they open fine. I am using Internet
| Explorer 6.0 SP1.
|
| Is there a solution without trying to fix Internet Explorer using my Windows
| 2000 Professional disk? Last time I tried this, I was unable to launch
| Windows and had to rebuild my Pc from scratch. I have tried to repair
| Internet Explorer from Add/Remove Program but still get the error. I have
| also ran virsus scan and get no errors. I even tried uninstalling Internet
| Explorer so I can reinstall it and the system would not let me uninstall even
| in Safe Mode. I am not seeing any log in the Event Viewer so I am not sure
| where the log is being created.
|
Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm
* * * Please report back your results * * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
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