Re: Windows 98/v4 will not update.



Try temporarily disabling any pop-up stoppers, your anti-virus application and/or your firewall.

See the section entitled "Problem Downloading/Installing a Software (Non-Driver) item" at Microsoft Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/


How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues:
http://support.microsoft.com/?kbid=906602


1. See the "Need more help? Tell us what problem you are having" section of http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
   http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here: http://inetexplorer.mvps.org/archive/windows_update_codes.htm and/or go to http://windowsupdate.microsoft.com > click on Help and Support link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Robert Wong wrote:
Hi there,

I have an old Windows 98 laptop and when I connect to Windows Update, I
see 9 Critical Updates.  I select review and install and then click on the
"Install Now" button.  The button doesn't work, within the 9 updates, I
try to click on a "Remove" button on the individual update, it doesn't
work.  It seems to be just a static page, and the links go nowhere.  With
Windows 98, it uses the "v4" link.  Is there something wrong which I'm
not pointing to windows update correctly?

I remember Microsoft changing the location of Windows update due to some
Trojan virus from spamming the site.

Robert

.