Re: KB912919 broke web updates?
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Mon, 16 Jan 2006 14:40:51 -0500
How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors associated with the download/install.
How to read the Windowsupdate.log file: http://support.microsoft.com/?kbid=902093
3b. Compare errors to those listed here: http://inetexplorer.mvps.org/archive/windows_update_codes.htm and/or go to http://windowsupdate.microsoft.com > click on Help and Support link in left pane > Solve problems on your own.
4. Windows Update Checklist: http://www3.telus.net/dandemar/updtcl.htm -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Flummoxed wrote:
I have automatic updates set to notify me but not to automatically
install, since I prefer to use IE to obtain and install updates. The last
update I was able to automatically install by visiting MS Updates with
IE6 (on XP-Pro) and selecting and accepting "Custom" scanning there, was
KB912919 -- the WMF exploit fix, which did install via the MS Update
website. But the very next updates available that came out as scheduled
(2 for me) early this month would download but absolutely would not
install via the MS Update website. I had to find those 2 "failed" updates
that did at least dl to my drive and then run each update.exe in the
folders the two update KB's were found in, which did work and the
computer was updated that way. But I need a fix so that my update history
will reflect updates, which that procedure doesn't cause to happen. Also,
I don't want to have to be searching for updates that did dl to my drive
but will not install unless done manually as already explained! Anyone
got a fix for this?
.
- References:
- KB912919 broke web updates?
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