Re: Windows 2000 Update Installation failure

"edj" <edj@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F76372D8-37E0-4E1F-A163-C68E5ACA7598@xxxxxxxxxxxxxxxx
> Thank you for your response.
> I did visit WU I think when I tried to download the Validation Tool. The log
> does say V4 as you say.


Oops. I just noticed your OS in your Subject line. Usually I assume
when an OS is not disclosed that it is XP.

So, what maintenance level is your OS at?

I have never used your OS but I have the idea that users of it
who have the latest service pack, e.g. W2Ksp4, may be able to use
the later versions of WU/AU; otherwise I think you would still be using WUv4;
hence Windows Update.log would be the correct log file
for current attempts to do updates with. (Hmm... in fact, I think I might be
confusing a feature of W2003Ssp1 with what your OS might be able to do
regardless of its maintenance level.)

Until we get that detail established there is not much point in using that
FileMon filter that I suggested; although parts of it could actually capture
accesses due to WUv4 too. For example, the update; filter would
capture any writes made to Windows Update.log and I think the
CatRoot filter would be appropriate for it too.


> I couldn't figure out how to do the Find and sort files

Again, the Win-F shortcut may be XP specific.
I have also used NT4 but can't remember having that shortcut available
on it; so it's possible that it doesn't exist on W2K either.

However, one shortcut which is common to both OS and I suspect will
be common to yours as well is F3 from the Taskbar.
E.g. press Ctrl-Esc, and then F3 (or perhaps Ctrl-Esc, Esc and then F3).
That could bring up an Explorer window called variously Find Files (e.g. in NT4),
or Search Companion (in XP). Each has its own quirky dialogs for doing
Advanced searches such as the one I was hinting at.
In NT4 IIRC there were extra tabs which provided that functionality.
Also I just realized that sorting in any case could depend on the View
you get for search results. My tip was assuming that the View would
already be Details; also I suppose it's possible that you might not have
the Date Modified column available even in a Details view, in which case
you would have to add it (e.g. perhaps by right-clicking on the header bar
or finding an appropriate menu item in Views, etc.) and if you can't sort
by clicking on a Details header, I'm pretty sure you should at least
by able to sort by using the View, Arrange Icons by... submenu. Etc.


> but I've installed
> FileMon and set it up as suggested. Then I tried to install the validation
> tool again with the same result: failed update.


Please be more specific about what you are actually trying to do.
Did you use the Windows Update site to do a download first?
If so, and if FileMon was running when you did that as I previously
mentioned you would be able to find references to its log files.

Or are you trying to install something that you already have downloaded?
Then a more appropriate filter would be the name of the program
you are executing to do the install. Etc.


> I have the log from FileMon but can't figure out what it is telling me. Can
> you help?


That is going to depend entirely on what you were trying to do. <w>


>
> I could paste the log here but it is pretty long.


Unless you can find some excerpts you think are significant
it would probably be appreciated by readers of this newsgroup
if you could find some other way of making it available to them.
<w>


>
> Thank you.
> Ed


HTH

Robert
---


.

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