RE: BITS appears to be crashing PC
- From: Alan in Seattle <AlaninSeattle@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 28 Dec 2005 08:30:08 -0800
Thanks. I'll give that a shot and report back whether or not that worked.
Appreciate the assistance!
"JSmith" wrote:
> Hello,
>
> I had a similar issues after upgrading to XP sp2. Microsoft support
> suggested this action and it solved my update issues. By following these step
> I discovered that the 'network' folder had been changed to a .dat file
> somehow, so I recreated the folder 'Application Data\Microsoft\Network', that
> did it. Hope this might help you.
>
> Perform the following steps.
> ============================================
> 1. Click Start, click Run, type regsvr32 qmgr.dll in the Open box, and then
> click OK.
> 2. Click OK.
> 3. Click Start, click Run, type regsvr32 qmgrprxy.dll in the Open box, and
> then click OK.
> 4. Click OK.
>
> 5. Click Start, click Run, type net stop bits in the Open box, and then
> click OK. (If you receive any error message here, we can safely ignore)
> 6. Click Start, click Run, copy the following command in the Open box, and
> then click OK:
>
> %ALLUSERSPROFILE%\Application Data\Microsoft\Network
>
> 7. In the open folder, delete the Downloader folder
>
> 8. Click Start, click Run, type net start bits in the Open box, and then
> click OK.
>
> After performing above steps, please visit the Windows Update site to check
> whether the issue is resolved.
>
>
> Best Regards,
>
> JS
>
>
> "Alan in Seattle" wrote:
>
> > I reinstalled WinXP Pro on my daughters PC ... I gave her a larger hard
> > drive. When using Windows Update to get XP up to the latest version,
> > hotfixes and rev, Microsoft installs KB842773 (BITS and WinHTTP 5.1).
> > Shortly after that her PC started locking up with the NIC (network card) icon
> > showing full transfer in both directions. It took me several times
> > installing WinXP from CD to determine this is where the problem starts. I
> > disabled the wireless NIC and PC stopped crashing. I removed the KB842773
> > hotfix using the Knowledge Base article on how to do that, re-enabled the NIC
> > and no more crashing. Am currently searching Knowledge Base and Technet for
> > known issues with Windows Update, BITS and WinHTTP but so far I haven't
> > located any articles. Since all this I downloaded WinXP SP2 from my other
> > PC and installed on this PC ... which integrates BITS into the Service Pack
> > in a manner that you can't separately uninstall it. Now any website I
> > attempt a file transfer from locks up the PC (mouse stops working,
> > Ctrl-Alt-Del does nothing and I have to kill power to the PC to come back
> > up). Went to website to install latest Flash and PC crashed once download
> > started. Went to website to install other web plug-ins and the minute
> > download starts, PC locks-up. Other hard drive installed in this removable
> > drive bay with WinXP and all the same drivers works fine for all this. BITS
> > is causing issues on this new drive and all I want is to do is get WinXP up
> > with latest updates! Can anyone out there help?
.
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