Re: Windows update error 0x80242008

Thanks for getting back. Here's the KB905915.log:

[KB905915.log]
2.203:
================================================================================
2.203: 2005/12/14 15:17:57.140 (local)
2.203:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update.exe (version 6.2.29.0)
2.219: Hotfix started with following command line: /si
/ParentInfo:9ba082dda15ca94b9130db8df09d8306
2.281: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
2.313: KB905915 Setup canceled.
2.313: Update.exe extended error code = 0xf00d
2.062:
================================================================================
2.062: 2005/12/16 22:09:15.437 (local)
2.062:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update.exe (version 6.2.29.0)
2.078: Hotfix started with following command line: /si
/ParentInfo:9a4d0ae11d9e8549a3b9714b26349e97
2.078: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
2.093: KB905915 Setup canceled.
2.093: Update.exe extended error code = 0xf00d
0.766:
================================================================================
0.766: 2005/12/18 01:25:11.781 (local)
0.766:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update.exe (version 6.2.29.0)
0.766: Hotfix started with following command line: /si
/ParentInfo:53880bfc1a6304438843e3373eb6655b
0.766: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
0.766: KB905915 Setup canceled.
0.766: Update.exe extended error code = 0xf00d
0.921:
================================================================================
0.921: 2005/12/18 22:59:23.781 (local)
0.921:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update.exe (version 6.2.29.0)
0.921: Hotfix started with following command line: /si
/ParentInfo:a9d0c1d6abb5274cbb347677625e5981
0.921: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
0.921: KB905915 Setup canceled.
0.921: Update.exe extended error code = 0xf00d
0.765:
================================================================================
0.765: 2005/12/20 20:54:37.218 (local)
0.765:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update.exe (version 6.2.29.0)
0.765: Hotfix started with following command line: /si
/ParentInfo:37a2e599fe85dd44af4990d323f0223c
0.765: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
0.765: KB905915 Setup canceled.
0.765: Update.exe extended error code = 0xf00d
0.797:
================================================================================
0.797: 2005/12/20 21:09:14.390 (local)
0.797:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update.exe (version 6.2.29.0)
0.797: Hotfix started with following command line: /si
/ParentInfo:c3114e51adaa33458763a0d4764c95ab
0.797: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
0.797: KB905915 Setup canceled.
0.797: Update.exe extended error code = 0xf00d
0.829:
================================================================================
0.829: 2005/12/20 21:10:59.000 (local)
0.829:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update.exe (version 6.2.29.0)
0.829: Hotfix started with following command line: /si
/ParentInfo:8686eeff03fc69488f428b21d81b7c69
0.829: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
0.829: KB905915 Setup canceled.
0.829: Update.exe extended error code = 0xf00d
0.797:
================================================================================
0.797: 2005/12/20 21:13:21.609 (local)
0.797:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update.exe (version 6.2.29.0)
0.797: Hotfix started with following command line: /si
/ParentInfo:465c15e923a45a46b3d6895d7133aa93
0.813: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
0.813: KB905915 Setup canceled.
0.813: Update.exe extended error code = 0xf00d
0.796:
================================================================================
0.796: 2005/12/20 21:15:08.046 (local)
0.796:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update.exe (version 6.2.29.0)
0.796: Hotfix started with following command line: /si
/ParentInfo:5af2e8721f432a4781c2fceedd931b4d
0.796: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
0.796: KB905915 Setup canceled.
0.796: Update.exe extended error code = 0xf00d
1.422:
================================================================================
1.422: 2005/12/21 14:49:27.762 (local)
1.422:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update.exe (version 6.2.29.0)
1.438: Hotfix started with following command line: /si
/ParentInfo:d2d0cf3a0c4c5d4d804a28115fb412d6
1.438: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
1.438: KB905915 Setup canceled.
1.438: Update.exe extended error code = 0xf00d

---------------------------------------------------------------------------------------------------------
I got the 0x80242008 error from the Windows Update History, then clicking on
the 'failed' status button. Below is the info copied from the status screen.

I will try re-installing without Norton and see if that works. Thanks!

Don

Installation Failure

Error Code: 0x80242008
Try to install the update again, or request help from one of the following
resources.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

For assisted support options:


Microsoft Online Assisted Support (no-cost for issues related to getting
updates)

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"MowGreen [MVP]" wrote:

> Don,
>
> When or where are you getting the error message from ? Please check the
> KB905915.log located in the WINDOWS directory and post back with it's
> contents.
>
> In the meantime, try downloading the update, saving it, disconnect from
> the internet, temporarily disable the installed Antivirus program from
> real time monitoring of the system, and then install the update -
>
> For XP SP2 :
> http://www.microsoft.com/downloads/details.aspx?familyid=E4B5BA57-D4F2-4798-9154-2869E371C9D1&displaylang=en
>
> For XP SP1 :
> http://www.microsoft.com/downloads/details.aspx?familyid=A8443CD2-D98D-427B-9F0E-BD7E19FCB994&displaylang=en
>
> REMEMBER to reenable the AV prior to connecting to the net.
>
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> Don wrote:
>
> > Update KB905915 has failed to install repeatedly, showing the above error
> > code. Has anyone seen this before? Thanks.
>
.