Re: Critical Upd. DirectX 9, W2000, KB904706, Error: 0x800706BE

"Michael W" <michaelj_SPAMME_waltrip@xxxxxxxxxxxxxxxx> wrote in message
news:A0FFA35C-B36F-4B7C-9883-28B0CB4F88C5@xxxxxxxxxxxxx
....
> Hello,
> I have had an error with K904706 since it came out in Oct. Had 10 or so
> updates that were wanted to do, and from Win Upd web, let them all installl.
>
> All downloaded fine, by during install. when 904706 (DirectX 9. Win 2000
> mine says), it quickly advances 50% and stops. Since then, have managed to
> remove the download for this (no uninstall appears), and let it attempt all
> by itself. Same result.
....
> I've tried various things,
....


Have you seen this article

<title>Your computer may not be updated when you install one of the DirectX
security updates that is associated with security bulletin MS05-050
on a computer running Windows Server 2003, Windows XP, or Windows 2000</title>

http://support.microsoft.com/default.aspx?scid=kb;en-us;909596

(MSKB search for
K904706
)


or more particularly done the diagnosis it suggests?
What are the results?

Notice that your log does not include the most important detail
or at least is very vague about the current version of quartz.dll

> 0.321: FileVersion of C:\WINNT\system32\quartz.dll is Greater or Equal To 6.5.1.900


The article ends with a link to the relevant TechNet Security Bulletin.
There you can find instructions for doing a command line invocation
which apparently allows you to specify a /verbose option.
That might allow you to get more insight on those "FileInUse" messages.
BTW I would make sure that all other programs are closed before
trying an install, in particular Windows Media Player which I think is the
only one which should be using quartz.dll.

If you have stopped Media Player and still get that particular symptom
in your log with no apparent explanation I would try using tasklist
(or Process Explorer from SysInternals) to try to understand why it
would be showing as in use (assuming the message means what it implies.)
Other tools from SysInternals could be really helpful here too.
E.g. both FileMon and RegMon could add insight.
Tip: when FileMon includes writes to the install log you can use
the length of the writes to infer which messages are being written
and thus correlate other file and registry accesses to supplement
what the log is showing. The correlation with a RegMon trace is
helped also by using the options Clock Time and Show Milleseconds
on both tools.


HTH

Robert Aldwinckle
---


.

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