Re: Failed Update KB 898461

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Is there any clues in the update log?

Click Start, and then click Run.
In the Open box, type                   %windir%\windowsupdate.log
and then click OK.


Scroll down towards the bottom for the latest entries to locate the error code(s) associated with the latest failed attempt to download/install.


How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

If necessary, copy and paste the error code into this thread and maybe someone can assist further or in the alternative, do a search of the Newsgroup to see if the error code is already mentioned.





"Bob Churchman" <Bob Churchman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:DAE42F91-A2A8-4DCC-B42A-59A50E19617A@xxxxxxxxxxxxxxxx
I have recently (month ago) got a new computer, running Windows XP Home.  I
have set everything for firewall and security purposes and allowed automatic
updates from Windows XP.  After doing this I checked for updates in both
Windows XP and Office 2000.

However everytime I try and install update KB 898461 itcomes back that the
update failed.  There is no other explanation.  I have checked for the update
and done all that was suggested to allow the update, clearing my history, all
the temporary folders and the cache, all with no effect.

I realise that this is an important update, without which I am now behind in
the updates. Can anyone suggest what I do?

.



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