Re: system restore and help wont open

in MSCONFIG, click on the Expand File button
type
MSXML3.DLL
in the box and click OK
Restore from: C:\Windows\Windows Update Setup Files
Save file in: C:\Windows\System
(you can find these folders easily using the Browse option button)
click OK
OK the backup (just in case!)
and OK again

No Precopy1.CAB?? - it *should* be in the C:\Windows\Options\CABS (or
.....Install) folder!
try just doing a Search for files named "precopy" (without the quotes, of
course!)



--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"webig5" <webig5@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DAACB2F2-45C3-411A-940B-06ECC2B070A4@xxxxxxxxxxxxxxxx
> I've tried extracting msxml3.dll using msconfig and startup disk but I've
> had
> no luck (system information won't open either). It could be that I'm just
> messing up the commands for the extract. Would you be able to spell out
> the
> <from:>, <file name> and <to:> paths (sorry if my syntax is incorrect)?
> Also
> sorry, but I've tried several ways of doing it and none of them work.
> Using
> startup disk, the file always comes up "null". If I go this route, should
> I
> extract msxml3.dll, msxml3a.dll, msxml3r.dll or all of them?
>
> I was going to go straight to the uninstall/reinstall H+S process but when
> I
> searched for PRECOPY1.CAB, I got no results. I'm glad I read the entire
> document first.
>
> I really don't use the help files all that much; is it really worth it at
> this point to pursue a resolution or should I just workaround? Thanks very
> much Noel!
> --
> Frankie
>
>
> "Noel Paton" wrote:
>
>> See inline....
>>
>> also..
>> "Cannot View the Windows Me Help and Support Page:
>> http://support.microsoft.com/?scid=276995
>> Note: If you have IE6 extract msxml3.dll, rather then msxml.dll.
>> You must extract msxml3.dll from the "C:\Windows\Windows Update Setup
>> Files"
>> folder that was created when you installed IE6. It is located in the
>> IEMIL_3.CAB file. Extract a copy to C:\Windows\System."
>> ....may be relevant
>>
>> If all else fails, you may have to go the route of uninstalling and
>> reinstalling H&S completely -
>> http://www.btinternet.com/~winnoel/UnReHS.htm
>>
>>
>> --
>> Noel Paton (MS-MVP 2002-2006, Windows)
>>
>> Nil Carborundum Illegitemi
>> http://www.crashfixpc.com/millsrpch.htm
>>
>> http://tinyurl.com/6oztj
>>
>> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>>
>> "webig5" <webig5@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:4F8AE09A-BE97-449C-85B1-96DEDD4A7E4B@xxxxxxxxxxxxxxxx
>> > Noel,
>> >
>> > Followed the link and:
>> >
>> > 1. Only 1 folder named "Windows Update Setup Files"
>>
>> good
>>
>> > 2. Ran Belarc advisor anyway. There was neither a "check" nor an "x"
>> > next
>> > to
>> > IE6 SP1. Add/Remove programs lists it (with "Internet Tools").
>>
>> This is normal - were any of the hotfixes tagged as broken?? (how many IE
>> Hotfixes were there?)
>>
>>
>> > 3. Ran PC Cillin, Ad Aware and Spy Bot. PC Cillin and Spy Bot are
>> > clean;
>> > Ad
>> > Aware keeps showing the following entries as negligible threats:
>> >
>> > .DEFAULT\software\realnetworks\realplayer\6.0\preferences\mostrecentskins1
>> >
>> > .DEFAULT\software\realnetworks\realplayer\6.0\preferences\mostrecentclips1
>> >
>> > .DEFAULT\software\realnetworks\realplayer\6.0\preferences\mostrecentclips2
>> >
>>
>> They're called 'negligable' for a reason - you can ignore them!<g>
>>
>>
>> > As an aside, Belarc listed my AV as McCaffee but I had thought I was
>> > thorough in removing all of the McAffee files before I installed PC
>> > Cillin
>> > (I
>> > could be wrong since I'm just a cheap computer hack!).
>>
>> Hmm - McAfee is rather like Norton in some respects - it crawls all over
>> your system like a wet dishrag.
>> Which version did you have on there?
>>
>>
>> >
>> > 4. Had to download EXF.zip since all of the listed files were missing.
>> > Seems
>> > to have worked but I had to create a new folder called "Binaries". All
>> > the
>> > files listed in the document are in the
>> > c:\Windows\PCHealth\Helpctr\Binaries
>> > folder now.
>>
>> That's rather worrying - and leads to the question of whether you perhaps
>> used IERadicator at some time??
>> What are the Properties for the Binaries folder now? - how many other
>> folders are there in the Helpctr folder??(there should be 8 in total)
>>
>>
>> >
>> > 5. Ran helpctr -regserver (also seems to have worked).
>>
>> good
>>
>>
>> >
>> > Let me know what you think. Your ongoing help is greatly appreciated.
>> > --
>> > Frankie
>> >
>> >
>> > "Noel Paton" wrote:
>> >
>> >> Did you follow the link I put in my earlier message?
>> >> what did you try there?
>> >>
>> >> just in case - here it is again
>> >> Look here for help with Help
>> >> http://www.btinternet.com/~winnoel/HSfails.htm
>> >>
>> >> --
>> >> Noel Paton (MS-MVP 2002-2006, Windows)
>> >>
>> >> Nil Carborundum Illegitemi
>> >> http://www.crashfixpc.com/millsrpch.htm
>> >>
>> >> http://tinyurl.com/6oztj
>> >>
>> >> Please read http://dts-l.org/goodpost.htm on how to post messages to
>> >> NG's
>> >>
>> >> "webig5" <webig5@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:27CE4836-9A44-43FD-A878-AD89D8513C30@xxxxxxxxxxxxxxxx
>> >> > Thanks Noel. System restore seems to work fine now (at least it let
>> >> > me
>> >> > create
>> >> > a restore point). I don't get an error message when I try to open
>> >> > help
>> >> > now
>> >> > but it immediately closes after I click to open (basically, it
>> >> > flashes
>> >> > on
>> >> > the
>> >> > screen for less than a second). Any suggestions? Thanks again!
>> >> > --
>> >> > Frankie
>> >> >
>> >> >
>> >> > "Noel Paton" wrote:
>> >> >
>> >> >> Unk
>> >> >> This is Windows ME - not XP
>> >> >>
>> >> >> --
>> >> >> Noel Paton (MS-MVP 2002-2006, Windows)
>> >> >>
>> >> >> Nil Carborundum Illegitemi
>> >> >> http://www.crashfixpc.com/millsrpch.htm
>> >> >>
>> >> >> http://tinyurl.com/6oztj
>> >> >>
>> >> >> Please read http://dts-l.org/goodpost.htm on how to post messages
>> >> >> to
>> >> >> NG's
>> >> >>
>> >> >> "Unk" <not@xxxxxxx> wrote in message
>> >> >> news:affnl15cb0v1jvi099l62hv6q2n8lklo1s@xxxxxxxxxx
>> >> >>
>> >> >> >
>> >> >> > A Register Fix is available from
>> >> >> > http://www.toniarts.com/dwnloads.htm
>> >> >> > called "FixWinXPHelp.reg"
>> >> >> > EasyCleaner's Windows XP bug fix file. Restores the needed
>> >> >> > entries
>> >> >> > accidentally deleted by
>> >> >> > EasyCleaner. Works only with Windows installed in C:\Windows,
>> >> >> > otherwise
>> >> >> > edit the file (with
>> >> >> > notepad) to correspond to your Windows location.
>> >> >> > Direct download: http://www.toniarts.com/files/FixWinXPHelp.reg
>> >> >> >
>> >> >> > Also available from Doug Knox: Fix Windows XP Help...
>> >> >> > http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm
>> >> >> > http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
>> >> >> >
>> >> >> > --------------------------------------------------------------------------------------
>> >> >> >
>> >> >> > You can reinstall System Restore with these two steps:
>> >> >> >
>> >> >> > First Step - Delete the System Restore Folder as it may be
>> >> >> > damaged:
>> >> >> > Disable system restore, delete the System Restore folder "System
>> >> >> > Volume
>> >> >> > Information",
>> >> >> > reboot, then re-enable System Restore. The folder will be
>> >> >> > re-created
>> >> >> > automatically.
>> >> >> > It's located in the root directory of Drive C:\ . It may be
>> >> >> > hidden...
>> >> >> > Open any folder, click "Tools", "Folder Options", and the "View"
>> >> >> > tab.
>> >> >> > Check the box, "Show hidden files and folders"
>> >> >> > Uncheck "Hide file extensions for known file types",
>> >> >> > Uncheck "Hide protected operating system files", Click "Apply",
>> >> >> > "OK"
>> >> >> >
>> >> >> > To disable System Restore, Click Start, Programs, Accessories,
>> >> >> > System
>> >> >> > Tools, System Restore,
>> >> >> > System Restore Settings, "System Restore" tab, and check the box.
>> >> >> > "Turn
>> >> >> > Off System Restore on
>> >> >> > all drives", click "Apply" and "OK".
>> >> >> >
>> >> >> > Now go to Drive C:\System Volume Information\ and delete it.
>> >> >> >
>> >> >> >
>> >> >> > Second Step - Reinstall System Restore:
>> >> >> > 1. Click Start, Run, In the Run box, type "C:\windows\inf"
>> >> >> > without
>> >> >> > the
>> >> >> > quotes and press enter.
>> >> >> > 2. Look for SR.INF and RightClick on it, then select "Install"
>> >> >> >
>> >> >> > Follow the prompts, Reboot, and System Restore will be ready to
>> >> >> > use.
>> >> >> > NOTE: If it asks for the Windows CD, point it to
>> >> >> > C:\WINDOWS\ServicePackFiles\i386
>> >> >> > NOTE: If it asks for "srframe.mmf", point it to
>> >> >> > C:\WINDOWS\system32\dllcache
>> >> >> >
>> >> >> >
>> >> >> > System Restore Resources:
>> >> >> >
>> >> >> > Blank System Restore Calendar
>> >> >> > http://www.dougknox.com/xp/utils/xp_sysrestore_blank.htm
>> >> >> >
>> >> >> > How to FIX the rstrui.exe entry point not found error...
>> >> >> > http://www.updatexp.com/rstrui-exe-entry-point-not-found.html
>> >> >> >
>> >> >> > System Restore Information, Issues and Tweaks
>> >> >> > http://www.kellys-korner-xp.com/xp_abc.htm
>> >> >> > Select S and scroll to System Restore (Near the bottom of the
>> >> >> > page)
>> >> >> >
>> >> >> > How to troubleshoot the System Restore tool in Windows XP
>> >> >> > http://support.microsoft.com/?kbid=302796
>> >> >> >
>> >> >> > Troubleshoot System Restore Restore Point Failures" in Windows XP
>> >> >> > http://bertk.mvps.org/html/srfail.html
>> >> >> >
>> >> >> > How to Restore a Windows XP system to a previous State using
>> >> >> > System
>> >> >> > Restore
>> >> >> > http://bertk.mvps.org/index.html
>> >> >> >
>> >> >> > How to Enable and Disable System Restore in Windows Millennium
>> >> >> > http://support.microsoft.com/?kbid=264887
>> >> >> > http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239
>> >> >> >
>> >> >> > Troubleshooting System Restore in Windows Millennium Edition
>> >> >> > http://support.microsoft.com/?kbid=306768
>> >> >> >
>> >> >> > How to Disable System Restore in Windows ME or Windows XP
>> >> >> > http://www.pchell.com/virus/systemrestore.shtml
>> >> >> >
>> >> >> > System Restore Frequently Asked Questions (FAQ) Windows 2000,
>> >> >> > Windows
>> >> >> > Server 2003, and XP:
>> >> >> > http://www.microsoft.com/technet/community/newsgroups/faqsrwxp.mspx
>> >> >> > http://www.microsoft.com/windows2000/community/centers/management/sysrestore_faq.mspx
>> >> >> > http://www.microsoft.com/windowsserver2003/community/centers/management/sysrestore_faq.mspx
>> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>


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