Re: system restore and help wont open

Noel,

Followed the link and:

1. Only 1 folder named "Windows Update Setup Files"
2. Ran Belarc advisor anyway. There was neither a "check" nor an "x" next to
IE6 SP1. Add/Remove programs lists it (with "Internet Tools").
3. Ran PC Cillin, Ad Aware and Spy Bot. PC Cillin and Spy Bot are clean; Ad
Aware keeps showing the following entries as negligible threats:

..DEFAULT\software\realnetworks\realplayer\6.0\preferences\mostrecentskins1

..DEFAULT\software\realnetworks\realplayer\6.0\preferences\mostrecentclips1

..DEFAULT\software\realnetworks\realplayer\6.0\preferences\mostrecentclips2

As an aside, Belarc listed my AV as McCaffee but I had thought I was
thorough in removing all of the McAffee files before I installed PC Cillin (I
could be wrong since I'm just a cheap computer hack!).

4. Had to download EXF.zip since all of the listed files were missing. Seems
to have worked but I had to create a new folder called "Binaries". All the
files listed in the document are in the c:\Windows\PCHealth\Helpctr\Binaries
folder now.

5. Ran helpctr -regserver (also seems to have worked).

Let me know what you think. Your ongoing help is greatly appreciated.
--
Frankie


"Noel Paton" wrote:

> Did you follow the link I put in my earlier message?
> what did you try there?
>
> just in case - here it is again
> Look here for help with Help
> http://www.btinternet.com/~winnoel/HSfails.htm
>
> --
> Noel Paton (MS-MVP 2002-2006, Windows)
>
> Nil Carborundum Illegitemi
> http://www.crashfixpc.com/millsrpch.htm
>
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>
> "webig5" <webig5@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:27CE4836-9A44-43FD-A878-AD89D8513C30@xxxxxxxxxxxxxxxx
> > Thanks Noel. System restore seems to work fine now (at least it let me
> > create
> > a restore point). I don't get an error message when I try to open help now
> > but it immediately closes after I click to open (basically, it flashes on
> > the
> > screen for less than a second). Any suggestions? Thanks again!
> > --
> > Frankie
> >
> >
> > "Noel Paton" wrote:
> >
> >> Unk
> >> This is Windows ME - not XP
> >>
> >> --
> >> Noel Paton (MS-MVP 2002-2006, Windows)
> >>
> >> Nil Carborundum Illegitemi
> >> http://www.crashfixpc.com/millsrpch.htm
> >>
> >> http://tinyurl.com/6oztj
> >>
> >> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> >>
> >> "Unk" <not@xxxxxxx> wrote in message
> >> news:affnl15cb0v1jvi099l62hv6q2n8lklo1s@xxxxxxxxxx
> >>
> >> >
> >> > A Register Fix is available from http://www.toniarts.com/dwnloads.htm
> >> > called "FixWinXPHelp.reg"
> >> > EasyCleaner's Windows XP bug fix file. Restores the needed entries
> >> > accidentally deleted by
> >> > EasyCleaner. Works only with Windows installed in C:\Windows, otherwise
> >> > edit the file (with
> >> > notepad) to correspond to your Windows location.
> >> > Direct download: http://www.toniarts.com/files/FixWinXPHelp.reg
> >> >
> >> > Also available from Doug Knox: Fix Windows XP Help...
> >> > http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm
> >> > http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
> >> >
> >> > --------------------------------------------------------------------------------------
> >> >
> >> > You can reinstall System Restore with these two steps:
> >> >
> >> > First Step - Delete the System Restore Folder as it may be damaged:
> >> > Disable system restore, delete the System Restore folder "System Volume
> >> > Information",
> >> > reboot, then re-enable System Restore. The folder will be re-created
> >> > automatically.
> >> > It's located in the root directory of Drive C:\ . It may be hidden...
> >> > Open any folder, click "Tools", "Folder Options", and the "View" tab.
> >> > Check the box, "Show hidden files and folders"
> >> > Uncheck "Hide file extensions for known file types",
> >> > Uncheck "Hide protected operating system files", Click "Apply", "OK"
> >> >
> >> > To disable System Restore, Click Start, Programs, Accessories, System
> >> > Tools, System Restore,
> >> > System Restore Settings, "System Restore" tab, and check the box. "Turn
> >> > Off System Restore on
> >> > all drives", click "Apply" and "OK".
> >> >
> >> > Now go to Drive C:\System Volume Information\ and delete it.
> >> >
> >> >
> >> > Second Step - Reinstall System Restore:
> >> > 1. Click Start, Run, In the Run box, type "C:\windows\inf" without the
> >> > quotes and press enter.
> >> > 2. Look for SR.INF and RightClick on it, then select "Install"
> >> >
> >> > Follow the prompts, Reboot, and System Restore will be ready to use.
> >> > NOTE: If it asks for the Windows CD, point it to
> >> > C:\WINDOWS\ServicePackFiles\i386
> >> > NOTE: If it asks for "srframe.mmf", point it to
> >> > C:\WINDOWS\system32\dllcache
> >> >
> >> >
> >> > System Restore Resources:
> >> >
> >> > Blank System Restore Calendar
> >> > http://www.dougknox.com/xp/utils/xp_sysrestore_blank.htm
> >> >
> >> > How to FIX the rstrui.exe entry point not found error...
> >> > http://www.updatexp.com/rstrui-exe-entry-point-not-found.html
> >> >
> >> > System Restore Information, Issues and Tweaks
> >> > http://www.kellys-korner-xp.com/xp_abc.htm
> >> > Select S and scroll to System Restore (Near the bottom of the page)
> >> >
> >> > How to troubleshoot the System Restore tool in Windows XP
> >> > http://support.microsoft.com/?kbid=302796
> >> >
> >> > Troubleshoot System Restore Restore Point Failures" in Windows XP
> >> > http://bertk.mvps.org/html/srfail.html
> >> >
> >> > How to Restore a Windows XP system to a previous State using System
> >> > Restore
> >> > http://bertk.mvps.org/index.html
> >> >
> >> > How to Enable and Disable System Restore in Windows Millennium
> >> > http://support.microsoft.com/?kbid=264887
> >> > http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239
> >> >
> >> > Troubleshooting System Restore in Windows Millennium Edition
> >> > http://support.microsoft.com/?kbid=306768
> >> >
> >> > How to Disable System Restore in Windows ME or Windows XP
> >> > http://www.pchell.com/virus/systemrestore.shtml
> >> >
> >> > System Restore Frequently Asked Questions (FAQ) Windows 2000, Windows
> >> > Server 2003, and XP:
> >> > http://www.microsoft.com/technet/community/newsgroups/faqsrwxp.mspx
> >> > http://www.microsoft.com/windows2000/community/centers/management/sysrestore_faq.mspx
> >> > http://www.microsoft.com/windowsserver2003/community/centers/management/sysrestore_faq.mspx
> >> >
> >> >
> >>
> >>
> >>
>
>
>
.

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