RE: Automatic updates are downloaded but hang when initialising instal
- From: J Steidel <JSteidel@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 19 Oct 2005 22:06:02 -0700
"Stephan" wrote:
> Hello, since a couple of weeks I have problems with the update
> functionalitiy. Automatic updates are downloaded but hang when initialising
> installation. Has anybody a solution for this?
Possibly. Here are my notes for a similar experience. I think I have all
the things
I did, though the order might not be exactly right. Also sorry that it is
so long...
Problem: WindowsUpdate installation fails on Windows 2000 SP4
Windows update lists the updates for download, but fails and says, "The
following updates were not installed: [list of updates not installed]"
Symptoms in eventViewer:
The Background Intelligent Transfer Service service terminated with
service-specific error 2147942402.
The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with
DCOM within the required timeout.
Windows Update Error Code: 0x80246008
For this particular case, this is approximately how it happened and was fixed:
Last successful Windows updates before Windows Update stopped working were
July 23, 2005:
KB891861, MS Windows Installer 3.1, KB894320, KB896358, KB890046, KB896422,
KB893066, KB901214, KB903235, KB883939
and April 17, 2005:
KB842773 (BITS 2.0 & WinHTTP 5.1), MS Windows Installer 3.1, KB893086,
KB890859, KB893066, KB890923.
(Checked list of updates and manually downloaded since.)
Check Services. BITS depends on:
RPC,
System Event Notification, [COM+ Event System, RPC]
Windows Management Instrumentation Driver Extensions
Tried to Start:
COM+, could not start (set startup to automatic, later worked)
SysEventNotify (already auto)
WinManInstr (was manual, set now to auto)
and BITS still would not start.
Tried removing some of the later updates and reinstalling--didn't solve.
Checked
Windows Management Instrumentation, which was listed as Manual and restarted
it
(stopped, restarted) and set it to Automatic. It now is Started, Automatic.
Tried Windows Update again... still woould not install.
found http://support.microsoft.com/?scid=ph;en-us;6527
Windows Update indicates: Problem, please check update history...
Installation Failure
Error Code: 0x80246008
Tried following the resources and the MS community.
Also had tried downloading BITS & WinHTTP again, more recently.
Tried http://support.microsoft.com/?kbid=282784's qfecheck to check hotfixes
Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.
>qfecheck
Windows 2000 Hotfix Validation Report for \\(PC)
Report Date: 10/15/2005 2:01am
Current Service Pack Level: Service Pack 4
Hotfixes Identified: Current on system:
Q282784, Q327194, KB329115, KB819696, KB820888, KB822831, KB823182,
KB823559, KB823980, KB824105, KB824141, KB824146, KB825119, KB826232,
KB828028, KB828035, KB828741, KB828749, KB829558, KB835732, KB837001,
KB839645, KB840315, KB840987, KB841356, KB841533, KB841872, KB841873,
KB842526, KB842773, KB871250, KB873333, KB873339, KB885250, KB885835,
KB885836, KB888113, KB890046, KB890047, KB890175, KB890859, KB891711,
KB891781, KB893066, KB893086, KB893803, KB893803v2, KB894320, KB896358,
KB896422, KB896423, KB899587, KB899588, KB901214, Q818043, Update Rollup 1.
Tried to register the BITS dlls with
http://support.microsoft.com/default.aspx?scid=kb;en-us;883822
(still WindowsUpdates didn't work right...)
Saw responses in the Discussions in Windows Update Community newsgroup.
Tried Torgeir Bakken's suggestion:
Register MSXML3.DLL and see if it helps:
1. Click Start.
2. Choose Run.
3. In the Run box, type (or copy/paste from this post)
%windir%\system32\regsvr32.exe %windir%\system32\MSXML3.DLL
BITS still gave the same error.
Somewhere in here I also reinstalled SP4
Searched %windir% for qmg*.*
found copies of qmgr.dll and/or qmgrprxy.dll in the system drive
\Winnt\$NtUninstallKB842773$, \Winnt\ServicePackFiles\i386,
\Winnt\system32,\Winnt\System32\BITS, \Winnt\system32\dllcache.
Deleted them all to the Recycle Bin (so restore would be possible).
Possibly next ran the BITS client bits_v15_client_setup.exe again.
(Maybe the v 2.0 client also?)
Booted (next morning), tried to start BITS, and it started!
The qmgr.dll and qmgrproxy.dll files now appear in \Winnt\System32 and in
\Winnt\System32\dllcache only.
Happily, WindowsUpdate and Microsoft Update both work through the download
*and* the install portions.
.
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