RE: Windows Automatic updates have been failing



Hi Rachel,

Please do post the step by step instructions.

I did find some on the website which I tried, but without any success - so
would be interesting to see how your instructions differ and whether they
might be succesful.

Ta
Jaam.

"Rachel L" wrote:

> Yuo are right - actually it's only 14. And I finally eked out the salient
> (apparently) error number too, which is 0x80246008, which, a MS tech
> explained to me is probably a currupted BITS. She sent me step-by-step
> directions, and I actually got to Step 2.4 in her response. I pasted a long
> line into the CMD line and hit run, and it returned a "this already exists:
> repleace it? (Y/N)" and I am waiting for her to write me back (over a day
> now) with the answer.
>
> ROFL. Ah well. We'll see what is in store should she reply.
>
> Thanks!
>
> "jaam" wrote:
>
> > I have the exact same problem as you. Slightly different error message, but
> > exact same description.
> >
> > PS - you don't have to download all 200 updates - in reality its probably
> > only around 30 that you would need to update. Time consuming but is a
> > possiblity if they never get around to fixing it. Almost wish I was back with
> > the blue screen of death.
> >
> > "Rachel L" wrote:
> >
> > > Every day, windows update runs on my Sony VAIO Windows XP HOME desktop, and
> > > fails to download and install the updates. I now have at least 200 pages in
> > > my Windows Update History of failed installations. Each of the entries has
> > > white "x" in a red circle and a little yellow question mark.
> > >
> > > The MS Telephone "Help" suggested that the fix is to install them manually.
> > > All 200 pages. I don't think so. Any solution that involves locating and
> > > downloading 200 pages of a bazillion KBnnnnnn updates is not a solution. I
> > > think a solution would involve first locating and fixing the problem with the
> > > update process and then allowing the whole thing to proceed manually.
> > > Unfortunately, I am not a software engineer.
> > >
> > > Also, my Sony VAIO did not come with a WXP HOME CD, so I can't put the the
> > > installation CD in the disk drive, so any solution that starts with "Put your
> > > XP Home CD in the drive..." is not an option either. Sony has been such a
> > > non-help that I am seriously considering eschewing their entire product line
> > > for the rest of my life.
> > >
> > > I have a big log file of history of error failures. It contains helpful
> > > entries such as:
> > >
> > > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: BITS service was not fixed up
> > > and thus CCI was not reattempted. (hr = 80080005)
> > > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: Failed to connect to the BITS
> > > service; unable to start new downloads or interact with existing download
> > > jobs. (hr = 80080005)
> > > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> > > DM:CAgentDownloadManager::GetDownloadDataAndHandler: GetBitsManager failed
> > > with 0x80246008.
> > > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> > > DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> > > GetDownloadDataAndHandler failed with 0x80246008.
> > > 2005-09-14 18:23:00 1104 554 DnldMgr Error 0x80246008 occurred while
> > > downloading update; notifying dependent calls.
> > > 2005-09-14 18:23:01 1104 554 DnldMgr WARNING: Extended error for reported
> > > error 80246008 = 80080005
> > > ...
> > > [the log is many many many lines long as this has been going on for some
> > > time now]
> > >
> > > ...
> > > 2005-09-14 18:23:35 1104 5f8 AU <<## SUBMITTED ## AU: Download updates
> > > 2005-09-14 18:23:35 1104 554 Report REPORT EVENT:
> > > {6323A123-5626-471A-93FB-FDB8253AD292} 2005-09-14
> > > 18:23:01-0700 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
> > >
> > >
.



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