RE: Windows Automatic updates have been failing
- From: "Rachel L" <RachelL@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 5 Oct 2005 15:06:03 -0700
Yuo are right - actually it's only 14. And I finally eked out the salient
(apparently) error number too, which is 0x80246008, which, a MS tech
explained to me is probably a currupted BITS. She sent me step-by-step
directions, and I actually got to Step 2.4 in her response. I pasted a long
line into the CMD line and hit run, and it returned a "this already exists:
repleace it? (Y/N)" and I am waiting for her to write me back (over a day
now) with the answer.
ROFL. Ah well. We'll see what is in store should she reply.
Thanks!
"jaam" wrote:
> I have the exact same problem as you. Slightly different error message, but
> exact same description.
>
> PS - you don't have to download all 200 updates - in reality its probably
> only around 30 that you would need to update. Time consuming but is a
> possiblity if they never get around to fixing it. Almost wish I was back with
> the blue screen of death.
>
> "Rachel L" wrote:
>
> > Every day, windows update runs on my Sony VAIO Windows XP HOME desktop, and
> > fails to download and install the updates. I now have at least 200 pages in
> > my Windows Update History of failed installations. Each of the entries has
> > white "x" in a red circle and a little yellow question mark.
> >
> > The MS Telephone "Help" suggested that the fix is to install them manually.
> > All 200 pages. I don't think so. Any solution that involves locating and
> > downloading 200 pages of a bazillion KBnnnnnn updates is not a solution. I
> > think a solution would involve first locating and fixing the problem with the
> > update process and then allowing the whole thing to proceed manually.
> > Unfortunately, I am not a software engineer.
> >
> > Also, my Sony VAIO did not come with a WXP HOME CD, so I can't put the the
> > installation CD in the disk drive, so any solution that starts with "Put your
> > XP Home CD in the drive..." is not an option either. Sony has been such a
> > non-help that I am seriously considering eschewing their entire product line
> > for the rest of my life.
> >
> > I have a big log file of history of error failures. It contains helpful
> > entries such as:
> >
> > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: BITS service was not fixed up
> > and thus CCI was not reattempted. (hr = 80080005)
> > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL: Failed to connect to the BITS
> > service; unable to start new downloads or interact with existing download
> > jobs. (hr = 80080005)
> > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> > DM:CAgentDownloadManager::GetDownloadDataAndHandler: GetBitsManager failed
> > with 0x80246008.
> > 2005-09-14 18:23:00 1104 554 DnldMgr FATAL:
> > DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> > GetDownloadDataAndHandler failed with 0x80246008.
> > 2005-09-14 18:23:00 1104 554 DnldMgr Error 0x80246008 occurred while
> > downloading update; notifying dependent calls.
> > 2005-09-14 18:23:01 1104 554 DnldMgr WARNING: Extended error for reported
> > error 80246008 = 80080005
> > ...
> > [the log is many many many lines long as this has been going on for some
> > time now]
> >
> > ...
> > 2005-09-14 18:23:35 1104 5f8 AU <<## SUBMITTED ## AU: Download updates
> > 2005-09-14 18:23:35 1104 554 Report REPORT EVENT:
> > {6323A123-5626-471A-93FB-FDB8253AD292} 2005-09-14
> > 18:23:01-0700 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
> >
> >
.
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