Re: Unable to install updates
- From: "Robert Aldwinckle" <robald@xxxxxxxxxxxxx>
- Date: Sun, 25 Sep 2005 11:23:47 -0400
"bhappy" <bhappy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1BEC4DFA-6B86-4B87-8649-9F37EE8312DC@xxxxxxxxxxxxxxxx
>I have a 2003 SBS which will not install updates.
>
> When trying using Windows update to install the 'Background Intelligent
> Transfer Service' (KB842773) update it fails.
Are you sure you need it? E.g. which version of WS2003 do you have?
WS2003sp1? Perhaps it already supersedes this update in the same way
that XPsp2 supersedes it.
Try using the file manifest in KB842773 to check your versions of its modules.
Use command line tool filever if you have it (e.g. from the Support Tools).
If these factors all seem to check out Ok, try seeing what a /verbose (or /v)
switch on the command line gives you when trying it manually again.
HTH
Robert Aldwinckle
---
>
> If I try to manual install the updates i get a "Failed to Install catalog
> files" error.
> I have tried everything listed in http://support.microsoft.com/kb/822798
>
> Below is an extract from the KB842773.log file.
>
> 8.531: OEM file scan used 0 ticks
> 8.609: AnalyzePhaseOne: used 78 ticks
> 8.609: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 8.609: AnalyzeComponents: Hotpatching is disabled.
> 8.609: FindFirstFile c:\windows\$hf_mig$\*.*
> 8.625: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 8.625: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 8.656: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 8.656: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 8.703: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 8.734: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 8.781: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 8.844: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 8.844: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 8.906: KB842773 Setup encountered an error: The update.ver file is not
> correct.
> 9.016: AnalyzeForBranching used 16 ticks.
> 9.031: AnalyzePhaseTwo used 15 ticks
> 9.031: AnalyzePhaseThree used 0 ticks
> 9.031: AnalyzePhaseFive used 0 ticks
> 9.031: AnalyzePhaseSix used 0 ticks
> 9.031: AnalyzeComponents used 500 ticks
> 9.031: Downloading 0 files
> 9.031: bPatchMode = FALSE
> 9.031: Inventory complete: ReturnStatus=0, 562 ticks
> 9.031: Num Ticks for invent : 562
> 9.219: Allocation size of drive C: is 4096 bytes, free space = 2025783296
> bytes
> 9.234: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> 9.234: Drive C: free 1931MB req: 10MB w/uninstall: NOT CALCULATED.
> 9.234: CabinetBuild complete
> 9.234: Num Ticks for Cabinet build : 203
> 9.250: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 9.891: Num Ticks for Backup : 657
> 11.859: Num Ticks for creating uninst inf : 1968
> 11.875: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
> 11.875: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 12.000: PFE2: Not avoiding Per File Exceptions.
> 12.000: In order to successfully complete this installation, the following
> services will automatically be stopped and re-started.
> 12.000: Background Intelligent Transfer Service.
> 16.047: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB842773.cat with error 0x57
> 16.281: InstallSingleCatalogFile: MyInstallCatalog failed for KB842773.cat;
> error=0xfffffbfe.
> 16.281: DoInstallation:MyInstallCatalogFiles failed:STR_CATALOG_INSTALL_FAILED
> 16.844: DeRegistering the Uninstall Program -> KB842773, 0
> 16.844: Failed to install catalog files.
> 16.844: Update.exe extended error code = 0xf01e
.
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