Re: Unable to install KB842773

"Lisa" <Lisa@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DB9A13E1-C6E1-4774-948E-501AA93F0FFC@xxxxxxxxxxxxxxxx
> Need Help-
>
> I have WinXP Professional SP1 and have been Unable to install Update for
> Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1
> (KB842773).
>
> The installation failure error code is Error Code: 0x80070002.
>
> Following is the KB842773.log
>
> Please help me. I have wasted hours and hours trying to fix this myself.
....
> ================================================================================
> 1.625: 2005/09/16 16:11:10.531 (local)
> 1.625: c:\79197038f0cfa628f4bb\update\update.exe (version 5.4.15.0)
> 1.641: Service Pack started with following command line:
> 95.797: PrepareToTrustInfFile: MySetupCopyOEMInf failed: 0x2
> 95.797: IsInfFileTrusted: PrepareToTrustInfFile Failed: 0x2
> 95.797: The system cannot find the file specified.
> 98.187: Message displayed to the user: The system cannot find the file
> specified.
> 98.187: User Input: OK
> 98.187: KB842773 installation did not complete.
> 123.047: Message displayed to the user: KB842773 installation did not
> complete.
> 123.047: User Input: OK
> 123.047: Update.exe extended error code = 0x2
> 123.047: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.


Have you tried downloading and installing it manually?
If so, I think the next step would be trying to figure out what file
is being "specified". To do that I would try using a /verbose switch
with that download on the command line. (If it is made with an older
technology the /v switch may have to be used instead.) Then if that
isn't enough I would run FileMon monitoring update expecting to see
either a missing file symptom or a permissions problem exposed.


Good luck

Robert Aldwinckle
---


.

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