Re: Win.updates error 0x800a01b6

Tech-Archive recommends: Speed Up your PC by fixing your registry

Hi "Sky",
Thank you for responding. I have disabled all the 3 firewalls, Norton
Internity & Anti-Virus Security, & MS Anti-Virus with no avail. I did,
however & in the meantime, receive some MS email support that I'm now trying
to follow. If these instructions correct my problem, I will let you know that
all is well again. I really look forward to getting this issue resolved as
some of my applications are also hindered from receiving updates.
LJYOCOM

"Sky King" wrote:

> Hi;
>
> Sounds like you have done quite a bit trying to fix this already. One
> thing you don't mention is what firewall you are using and what
> antivirus software you have installed. Sometimes one or both of those
> can be an issue for this error.
>
> Please give the steps in
> http://support.microsoft.com/default.aspx?scid=kb;en-us;836948 a try,
> especially if you have a 3rd party firewall installed. If you are using
> the Windows XP firewall, I'd recommend you try the steps related to your
> antivirus software first.
>
>
> --
>
> ....Sky
>
> Tom "Sky" King
> =============
>
> "LJYOCOM" <LJYOCOM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:F25A765D-234E-42F7-BD9D-D584CB3465B8@xxxxxxxxxxxxxxxx
> > Dear Sky King, I did everything you suggested. My HOSTS file has one
> > IP
> > address entry next to localhost and nothing else. I went into safe
> > mode,
> > deleted Software Distribution from C:\WINDOWS folder (although I do
> > have this
> > folder in my System32 folder that I didn't touch, but appeared to have
> > more
> > or less files). When I clicked on your link to enter the new MU/WU
> > site to
> > update ActiveX controls I was re-directed to Windows Update site that
> > didn't
> > have a "Go to Microsoft Update" button, just a "continue" button. When
> > I
> > clicked it, I got the same 0x800A01B6 error. I did check my
> > Windows\System32
> > folder for the files to check and all were there except for
> > mucltui.dll &
> > muweb.dll, which were MISSING. I have genuine MS products, & have had
> > problems with having to go thru alternate validation process. I
> > installed the
> > files you asked to check and installed each digital certificate (not
> > that I
> > know if that would help). Every file is a version 5.8.0.2469 built
> > by:
> > lab01_n(wmbla). The file wups.dll was also in my also in
> > C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469
> > folder. The file wuaucpl.cpl also had another file named
> > wuaucpl.cpl.manifest
> > which opens with unknown app per the properties menu. I sure would
> > like to
> > get this resolved. Sometime last year my computer got a virus and I
> > had to go
> > through the whole Windows XP re-installation process. Every since, my
> > computer has not been the same. I had the most difficult time just
> > trying to
> > get it to see Office 2000 so that I can get the updates for my
> > software. I
> > sure would like to get this resolved. CAN YOU HELP ME. There was no
> > further
> > threads after you asked if the files were in the system32 folder.
>
>
.

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