Re: Windows update KB896727

I need to take my glasses off to read up close. Here is what my BROWSEUI.DLL
Properties Product Version is 6.00.2800.1622. This is copy and pasted. I do
not see a 9 after the 16.
Screwy74

"PA Bear" wrote:

> **Do *not* attempt to install the update you downloaded from the link Carey
> posted earlier! Just delete it.**
>
> > My version is 6.0.2800.1622
>
> Look more closely (or put your glasses on): I think you'll see BROWSEUI.DLL
> is version 6.0.2800.1692, which means KB896727 is already installed.
>
> 1. Close everything but Windows Explorer via CTRL+ALT+DEL (includes your
> anti-virus app);
>
> 2. Uninstall KB896727 via Add/Remove Programs ("Update for Windows
> ME-KB896727", "Internet Explorer-Q896727" or similar) and Reboot;
>
> 3. With anti-virus still disabled and all other windows and applications
> closed except the IE window used to go to Windows Update, return to
> http://windowsupdate.microsoft.com and see if KB896727 (and any other
> updates offered) will install completely now.
>
> > After talking with Microsoft support there was a couple of days
> > i could not get email or open files.
>
> If you've already got a support case open at Product Support Services, you'd
> best follow-up with them instead of posting here.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
> Screwy74 wrote:
> > My version is 6.0.2800.1622
> > Yes I have tried disabling my antivirus
> > It freezes after it download addition files and during install of browser
> > components.
> > When I download without going through the autodownload it freezes on
> > install. After talking with Microsoft support there was a couple of days
> > i could not get email or open files.
> > When I went to control panel it would say I had 35 items but would not
> > show the icons.
> > At this point it is operating just still saids I need the updates
> > everytime i turn on the computer.
> >
> > "PA Bear" wrote:
> >
> > > You may have the same problem but you're not running the same machine,
> > > Screwy.
> > >
> > > KB896727 applies to WinME machines but it's *only* available for WinME
> > > machines via Windows Update. The file obtained using the link Carey
> > > posted earlier may *only* be used on WinXP and Win2K machines running
> > > IE6 SP1.
> > >
> > > In Windows Explorer, search for (WinKey+F) this file: BROWSEUI.DLL. If
> > > it's version 6.0.2800.1692, you already have KB896727 installed.
> > >
> > > Have you tried temporarily disabling your antivirus application, closing
> > > *all* other windows and then going to Windows Update
> > > (http://windowsupdate.microsoft.com) to install KB896727 and any other
> > > Critical Updates? If the problem persists, at what point does it
> > > "freeze", during the download, during installation?
> > >
> > > As I asked in my other reply to you, what other problems have you been
> > > having with the machine recently?
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
> > >
> > >
> > > Screwy74 wrote:
> > > > In the original post he is having the same problem with the KB896727
> > > > update that I am having and was having for over a week before I even
> > > > came into this chat. My auto update still tries to install the
> > > > KB896727. Every time it tries to install it, it freezes. After
> > > > talking with the support people I am not even sure if KB896727 is to
> > > > go on my computer. If it is not to go on ME why does my auto upgrade
> > > > try to put it on.
> > > >
> > > > "PA Bear" wrote:
> > > >
> > > > > The link Carey posted was for WinXP and Win2K only!
> > > > >
> > > > > The Original Poster (OP) here was running WinXP SP1, not WinME, so
> > > > > this is what you get when you "piggyback" onto someone else's
> > > > > thread and try to follow advice not tailored to your situation.
> > > > > --
> > > > > ~Robear Dyer (PA Bear)
> > > > > MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
> > > > >
> > > > > Screwy74 wrote:
> > > > > > Only reason I tried the download is because windows update on my
> > > > > > computer keeps trying to download and install the KB896727 file. I
> > > > > > have been haveing trouble with my computer for over a week now. At
> > > > > > one point i could not even recieve email. I am not sure if IE6 of
> > > > > > IE6sp1 has downloaded completely
> > > > > >
> > > > > > "Robert Aldwinckle" wrote:
> > > > > >
> > > > > > > "Screwy74" <Screwy74@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > > > > news:27B3E7DB-D0B8-43BD-B6D6-394DD141F769@xxxxxxxxxxxxx ....
> > > > > > > > > "Hutchster" wrote:
> > > > > > > > > > On a computer running Windows XP sp1 I have installed
> > > > > > > > > > patch KB896727 and other critical updates from the
> > > > > > > > > > windows update site. ....
> > > > > > >
> > > > > > > > Hi Carey
> > > > > > > > I am running ME and it will not install the KB896727 update.
> > > > > > >
> > > > > > >
> > > > > > > Pay attention to the OP's OS!
> > > > > > >
> > > > > > > This is why that information detail is critical when reporting
> > > > > > > problems. Lurkers and piggybackers may get confused and think
> > > > > > > that a suggestion applies to their systems too.
> > > > > > >
> > > > > > > In this case there should have been no confusion.
> > > > > > > The patch Carey suggested applies to the OS its title
> > > > > > > says it does _only_. Trying to apply it to a different OS
> > > > > > > could account for the symptom you are reporting.
> > > > > > >
> > > > > > >
> > > > > > > HTH
> > > > > > >
> > > > > > > Robert Aldwinckle
> > > > > > > ---
> > > > > > >
> > > > > > >
> > > > > > > > I went to the
> > > > > > > > site you listed and download it to my desktop. When I opened
> > > > > > > > the download I came up with an error message "The
> > > > > > > > IE6.OSP1-KB896727-WINDOWS-2000-XP-X86-ENU.EXE file is linked
> > > > > > > > to missing export NTDLL.DLL:NtShutdownSystem.
> > > > > > > > I am about ready to shut my updates off because the KB896727
> > > > > > > > update never installs
> > > > > > > > Glenn
> > > > > > > >
> > > > > > > > "Carey Frisch [MVP]" wrote:
> > > > > > > >
> > > > > > > > > Download and install the update directly:
> > > > > > > > >
> > > > > > > > > Cumulative Security Update for Internet Explorer 6 Service
> > > > > > > > > Pack 1 for Windows XP and Windows 2000 (KB896727)
> > > > > > > > > http://www.microsoft.com/downloads/details.aspx?familyid=68300B15-1CF9-45FB-875E-2EF6D2FBC9ED&displaylang=en
> > > > > > > > >
> > > > > > > > > --
> > > > > > > > > Carey Frisch
> > > > > > > > > Microsoft MVP
> > > > > > > > > Windows XP - Shell/User
> > > > > > > > > Microsoft Newsgroups
> > > > > > > > >
> > > > > > > > > -------------------------------------------------------------------------------------------
> > > > > > > > >
> > > > > > > > > "Hutchster" wrote:
> > > > > > > > >
> > > > > > > > > > On a computer running Windows XP sp1 I have installed
> > > > > > > > > > patch KB896727 and other critical updates from the
> > > > > > > > > > windows update site. I reboot and go to windows update
> > > > > > > > > > and the site states that I still need KB896727. I have
> > > > > > > > > > done this multiple times and have even uninstalled and
> > > > > > > > > > manually installed the patch by downloading the patch.
> > > > > > > > > > The patch shows up in add/remove programs so I'm not sure
> > > > > > > > > > if it's installed or not?
>
>
.

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