RE: Windows 2000 Server Can access Windows Update Site.

Thanks for the suggestions 1C, but unfortunately it didn't solve the issue.

Step 1: Administrators and Services were already in the security policy.
Step 2: The user trying to do the updates is a Domain Administrator.
Step 3: I made the changes and reboot.

I am still received error 80072F78 prior to the "Express/Custom" selection
page.

Any other ideas?

Thanks,

Forch


"1st Choice International" wrote:

> Did you go to microsoft and download the Win updated Ver.2 manually, as the
> auto update did not work in downloading the update software. This worked for
> me on 1 server, the other one I had problem with got the update software but
> failed the updates. I needed to do this...
> Step 1: Verify the Local Administrator and Service account are added to the
> "Impersonate a client after authentication" security policy.
> =======================================
> 1. Click Start.
> 2. Click Settings.
> 3. Click Control Panel.
> 4. Point to Administrative Tools.
> 5. Choose Local Security Policy.
> 6. Expand Local Policies.
> 7. Choose User Rights Assignment.
> 8. Double-click to open the Impersonate a client after authentication policy.
> 9. On the Local Security Setting tab, add the Service and Administrator to
> the list of Users and Groups.
> 10. Click OK.
> 11. Restart the system.
>
> Step 2: Please remove the user account experiencing difficulty from the
> Guests or Limited user account
> ==========================================
> 1. Click Start.
> 2. Click Settings.
> 3. Click Control Panel.
> 4. Select Administrative Tools.
> 5. Choose Computer Management.
> 6. Expand Local Users and Groups.
> 7. Select Users.
> 8. Open the account used to access Windows Update.
> 9. Click the Member Of tab.
> 10. Highlight the user account you want to remove and click Remove.
>
> Step 3: Change the DCOM permission by the steps below.
> =======================================
> 1. At a command prompt, type the following command to open Distributed COM
> Configuration Properties: "dcomcnfg.exe" (without the quotation marks)
> 2. Select the Default Security tab.
> 3. Under Access Permissions click on "Edit Default"
> 4. Add the Administrators account or your account, set "Access Permission"
> to "Allow".
> 5. Apply the changes and reboot the machine.
>
> After finishing this process, please go to the Microsoft Windows Update
> Website to see if you can obtain the update now.
> --
> Support
> 1stChoiceInternational.com
>
>
> "Forch" wrote:
>
> > Hi….
> >
> > I have 10 Windows 2003 servers, 10 XP workstations, and 10 Windows 2000
> > Servers. All of the W3K and XP machines can go to the windows update site
> > and I can do updates. NONE of the W2K servers can get to the “Express or
> > Custom” screen.
> >
> > In all cases, I am getting error : 0x80072F78. This is the log:
> >
> > 2005-08-25 10:31:55 3672 111c Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0400) ===========
> > 2005-08-25 10:31:55 3672 111c Misc = Process: C:\Program Files\Internet
> > Explorer\iexplore.exe
> > 2005-08-25 10:31:55 3672 111c Misc = Module: C:\WINNT\system32\wuweb.dll
> > 2005-08-25 10:31:55 3672 111c Misc WARNING: DownloadFileInternal failed for
> > http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab: error
> > 0x80190197
> > 2005-08-25 10:31:56 3672 111c Misc WARNING: DownloadFileInternal failed for
> > http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/W2K/en/wusetup.cab: error 0x80072f78
> > 2005-08-25 10:31:56 3672 111c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> > error 0x80072f78
> >
> >
> > All machines are on the SAME LAN. (172.23.137.XXX). All use the same proxy
> > server.
> >
> > It can’t be a proxy problem, because the network configuration is exactly
> > the same. I have tried almost everything.
> >
> > Can anyone help?
> >
.

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