Re: Valadation Failure

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Q. "I will say this, the major PC reseller who sold me this
PC put an Enterprise copy of XP pro on my
PC.( again I was told was ok at the time I bought this PC that this was how
Microsoft did it at that time), is this what is causing my problem???"

A. Probably since an "Enterprise" version is really a "Volume License" version
and is not for resale to individual users like yourself. Your supplier should
only have installed either a "Retail Version" or a "OEM Version" and given you
the Certificate of Authenticity (COA) and the genuine Windows XP CD.

Read the following:

Is Your Copy of Windows XP Genuine?
http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"Joe" wrote:

| I have had my XP Pro since I bought my PC, at that time you did not get a
| windows disk,it was pre-loaded. Now auto-update tried to update my system so
| I can use the new auto-update and when it loads I get. Your XP Key is
| invalid and we cannot Validate your copy. I was told I had to pay for
| another copy of XP pro. (B**l S***) I paid for every piece of software I
| own, from Office 2k to every game I own. I have no pirated software. I even
| went to TechNet and gave then support reference numbers from past help with
| this same copy (to show it has a history on this PC) What do I do??? I did
| open a new support ticket with support (I was not charged for the past help
| since I fixed the problem myself) so I was told this ticket was also free of
| service charge, something does not sound right. I will say this, the major
| PC reseller who sold me this PC put an Enterprise copy of XP pro on my
| PC.( again I was told was ok at the time I bought this PC that this was how
| Microsoft did it at that time), is this what is causing my problem???
|
| Thanks
| Joe Chiacchio
|
| --
| Thank You,
| Joe Chiacchio

.

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