Re: Auto upadates service will not start

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"bcamp" <bcamp@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5D61D3C8-F794-4F7B-B601-B437564BDDF1@xxxxxxxxxxxxxxxx
> I've got a windows xp sp2 computer I am trying to update using windows
> update. When I go out to windows update after the inital screen I get
> 0x8ddd0004 error.
> I tried re-registering the dll's. When I try to re-reg wuaueng.dll, REGSVR32
> C:\WINDOWS\system32\wuaueng.dll , I get an error saying it cannot find it.
> I checked and it is in that directory.


Is that the exact text of the message or just your interpretation of it?
A different but similar message could mean that some dependent modules
of the module being registered can't be found. In that case you could try
using DependencyWalker's Profiling feature to monitor the execution
of that regsvr32.exe command for better clues about what may be
missing.


> I've cleaned out the temp internet files. Checked the firewall and turned it
> off to get that out of the way. I've check the security setting. Clear the
> cache. I have gone through just about everything. Not sure what to try next.
>
> In the event viewer I get a event id 7022 automatic updates services hung.


In a cmd window enter (for clues):

sc queryx wuauserv


Try booting in safe mode to do your regsvr32.exe commands?

Then after a normal boot make sure that the rpcss service is running.
(It is a dependency of BITS.)

sc queryx rpcss


To see the dependency using a cmd window enter:

sc qc bits


>
> Any help would be appreciated. Thanks.


HTH

Robert Aldwinckle
---


.

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