Re: No sound

Odin

I would be more inclined to either look for updated drivers or perhaps
re-install the devices and drivers that seem not to work anymore..

If that doesn't work, then uninstall the updates.. the only other thing that
I can say here is that I install ALL updates my two computers, and I
encourage my clients to do the same.. so far, none of us have problems..

--
Mike Hall
MVP - Windows Shell/User


"odin23" <odin23@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:429579F0-0B4E-4417-99DD-C5B549367FDC@xxxxxxxxxxxxxxxx
> Can You tell me if it is safe to uninstall the updates that i downloaded
> and
> installed on the 12th before the problems started on the 13th using Add or
> Remove Programs in the Control Panel? could this possibly sort the
> problem?
>
> "Mike Hall (MS-MVP)" wrote:
>
>> Craig
>>
>> Re. drivers, it is not good to use System Restore to recover from updated
>> driver problems.. better to roll back the drivers.. go to Control Panel -
>> System - Hardware - Device Manager to do this...
>>
>> If you have problems with System Restore, this could point to a problem
>> with
>> spyware, malware, trojans and virus'.. do a through check on your machine
>>
>> Please try the processes below.. and do them in order.. none of the
>> processes are beyond the abilities of a newbie user..
>>
>>
>>
>> OK.. start by turning OFF the System Restore function.. click on the
>> Start
>> button.. right click on 'My Computer', then select Properties.. now
>> select
>> the 'System Restore' tab..
>>
>> Check the box "Turn off System Restore" or "Turn off System Restore on
>> all
>> drives".. now click on 'Apply'.. you will be asked if it is ok to lose
>> all
>> restore points.. answer YES to this.. now click on 'OK'
>>
>>
>>
>> Now to the removal process..
>>
>>
>>
>> Run a one shot virus remover.. I have found that McAfee Stinger works for
>> people.. download and run it..
>>
>>
>>
>> http://vil.nai.com/vil/stinger/
>>
>>
>>
>> Another alternative is ..
>>
>>
>>
>> http://housecall.trendmicro.com/housecall/start_corp.asp
>>
>>
>>
>> Finish this process first..
>>
>>
>>
>> You will also need to download Spyware removal software.. Spybot and
>> Adaware
>> are available at these websites.. both are free.. download and run them..
>> don't forget to check for updates after you have started them..
>>
>>
>>
>> http://www.safer-networking.org/en/index.html
>>
>>
>>
>> http://www.lavasoftusa.com/software/adaware/
>>
>>
>>
>> .... and this link is for the latest Microsoft helping..
>>
>>
>>
>> http://www.microsoft.com/athome/security/spyware/software/default.mspx
>>
>>
>>
>> Spybot has the ability to immunize a system, but there is better for this
>> function, so download and run Spyware Blaster too.. again, check for
>> updates..
>>
>>
>>
>> http://www.javacoolsoftware.com/
>>
>>
>>
>> Time to turn ON System Restore.. this is obviously like turning it OFF,
>> so
>> just reverse the procedure..
>>
>>
>>
>> If you have any sense, you will now remove any programs that are known
>> carriers of all things bad.. some, like Patchou's MessengerPlus can be
>> installed such that the sponsor software does not get installed with it..
>> the sponsor software, if left, will re-infect your system immediately it
>> is
>> run again.. use ADD/REMOVE PROGRAMS to un-install and then re-install,
>> taking care to check the box that gives you the option of NOT accepting
>> the
>> sponsor crap.. if a program installation process does not allow you to do
>> this, forget about it.. leave it well alone..
>>
>>
>>
>> If you have had your Internet browser hijacked, that is to say, you get
>> redirected through a search engine NOT of your choosing, you will need
>> different tools..
>>
>>
>>
>> The best place for these is http://www.pchell.com
>>
>>
>>
>> Mark Hasting has put much work into this site.. it is an invaluable site,
>> both for reference and fix-its..
>>
>>
>>
>> You must also run a firewall and anti-virus program.. here are some links
>> for you..
>>
>> http://www.mcafee.com
>>
>> http://www.symantec.com
>>
>> http://www.zonealarm.com
>>
>> http://www.kerio.com
>>
>> http://www.sygate.com
>>
>> http://www.avast.com
>>
>> http://www.grisoft.com
>>
>>
>>
>> If you do not run a firewall and anti-virus solution, you are leaving
>> yourself open to attacks of all kinds.. these two types of program are
>> your
>> first line of defence..
>>
>>
>>
>> So by now, your system should be in reasonable shape.. you will have
>> tools
>> 'locked and loaded', ready for weekly use against those who seek to
>> destroy
>> your pleasure.. incorporate these into a housekeeping policy that
>> includes
>> running Defragmenter and Disk Cleanup, and you will be able to easily
>> maintain your system..
>>
>>
>>
>> Please return to this thread and provide feedback.. it is the only way
>> that
>> helpers here can determine how effective the advice given has been..
>>
>>
>>
>> One more topic before I end.. I download drivers from MS Update, and have
>> only ever had problems with one of them, notably a modem driver that
>> actually worsened performance..
>>
>>
>>
>> One must remember that these drivers are sent to Microsoft by the various
>> manufacturers for inclusion on the MS Update site, so MS can't really be
>> blamed..
>>
>>
>>
>>
>>
>>
>>
>> Good luck..
>>
>>
>>
>>
>>
>> --
>> Mike Hall
>> MVP - Windows Shell/User
>>
>>
>> "Craig" <Craig@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:A5A90981-09DB-418B-96F9-0AC6E3C99040@xxxxxxxxxxxxxxxx
>> >I am using Windows XP Home Edition and after I completed the update I no
>> > longer have sound coming from my speakers.
>> >
>> > I think it has to do with this update: C Media Electronics
>> > Incorporation -
>> > Sound - C-Media AC97 Audio Device
>> >
>> > I think to remove this update (it failed) I tried to undo changes by
>> > using
>> > System Restore (that failed too)
>> >
>> > When I try to use my Windows Media Player I get the following error:
>> > Windows Media Player cannot play the file because there is a problem
>> > with
>> > your sound device. There might not be a sound device installed on your
>> > computer, it might be in use by another program, or it might not be
>> > functioning properly.
>> >
>> > I think I might have made the original problem worse (thank you
>> > Microsoft!!!!)
>> >
>> > HELP!!!!
>> >
>> > --
>> > Craig
>>
>>
>>


.

Loading