Re: Windows Update KB899591 & KB899587

Tech-Archive recommends: Speed Up your PC by fixing your registry

I downloaded these updates plus 5 more on my notebook and I could not use
Outlook Express. It would give me errors and I could not send or receive
emails. I did a system restore and outlook express worked.

(Re)Install all Critical Updates. If you cannot send/receive with OE, post any errors you're receiving in their entirety.

Crystal Ball© sez:

Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary:

<paste>
Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514
--
OE6-specific newsgroup: news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup: news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Pelham Manor Cats wrote: 
I downloaded these updates plus 5 more on my notebook and I could not use
Outlook Express. It would give me errors and I could not send or receive
emails. I did a system restore and outlook express worked.

I just downloaded the same 7 updates to my mainframe computer and it
happened. I could not use my Outlook Express. This time instead of doing a
system restore, I started deleting the updates one at a time. The first
was KB899591 and it said that KB899587 would not work if I deleted this
one. So I deleted both. I had to go no further because when I restarted
my computer, Outlook Express was working again.

Since one would not work without the other, I do not know which one caused
my problem.

What was in these updates that would cause my outlook express to stop
working?

I now have to keep these updates in front of me, so I do not update them
again in error.

Any ideas?

Win XP Home Ed, SP2, Internet Explorer 6. 

.

Relevant Pages

  • Re: Global Address Book Update
    ... >>> outlook 2003 on a Windows 2000 clients using RPC over HTTP. ... Bring up ESM, Recipients, Offline Address Lists. ... On the Outlook client ... >>> updates the Offline Address Book on the client every 24 hours. ...
    (microsoft.public.windows.server.sbs)
  • Smae problem here...any solutions?
    ... It connects to the exchange server via IMAP and it chokes when trying to download the same meeting updates. ... This appears to be some kind of formatting problem with the way Outlook 2007 sends meeting request updates in Exchange 2003, but that is just an educated guess. ...
    (microsoft.public.outlook.calendaring)
  • RE: Global Address Book Update
    ... I understand that you want to know how to force outlook client to update ... service ''Microsoft Exchange System Attendant'' and choose to Restart it. ... Additional information about outlook clients and GAL updates time frequency: ...
    (microsoft.public.windows.server.sbs)
  • Re: Outlook Express update KB911567
    ... I even disabled NIS 2006 thru the temporery way of disableing NIS2006. ... other updates may not work right. ... was able to use outlook express again. ... any antivirus program when installing updates to make sure the installation ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Global Address Book Update
    ... "Download Address Book" from Outlook. ... > the GAL on Exchange server. ... On the Outlook client ... > Additional information about outlook clients and GAL updates time ...
    (microsoft.public.windows.server.sbs)